Knowledgeable PSSR with background in managing regional sales teams and driving market expansion. Expertise in developing strategic sales plans and fostering client relationships, leading to significant territory growth. Demonstrated ability to mentor sales teams and enhance their performance through effective leadership and communication.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager - Latin America and Caribbean
DSG-USA, Inc.
12.2015 - 08.2019
Among the responsibilities of my position I have the implementation of different strategies for the uptake, localization, identification and sales of different products offered by the company and also identify new business niches which can be beneficial for the company to implement new lines and areas to explore
Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Sales Associate
Lemny Grove Inc.
10.2011 - 12.2015
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Sales and marketing
Universidad Dominicana O & M
Puerto Plata Dominican Republic
01-2003
Skills
Microsoft Word
Microsoft Outlook
Typing
Organizational Skills
Microsoft Excel
Communication Skills
Microsoft Powerpoint
Translation
Warehouse Experience
RF Scanner
Order Picker
Pallet Jack
Materials Handling
Shipping & Receiving
Forklift
Order Picking
Packaging
Logistics
Dispatching
Customer support
Customer service
Reach truck
Supervising Experience
Delivery Driver Experience
Load & Unload
Sales leadership
Strategic planning
Business development and planning
Business development
Deal closing
Relationship selling
Account development
Account management
Territory expansion
Project management
Operations
Sales initiatives and techniques
Sales tracking
Languages
Spanish
Native or Bilingual
Timeline
Regional Sales Manager - Latin America and Caribbean
DSG-USA, Inc.
12.2015 - 08.2019
Sales Associate
Lemny Grove Inc.
10.2011 - 12.2015
No Degree - Sales and marketing
Universidad Dominicana O & M
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