Felipe Zapata
Master in BA
Orlando,Florida
Overview
12
12
years of professional experience
Work History
Sales Account Manager for Latin America and the Caribbean Regions
Oshkosh AeroTech, LLC
USA
08.2023 - 10.2024
- Build and maintain strategic relationships with international clients
- Serve as the company’s primary contact, addressing operational concerns, client feedback, and inquiries
- Ensure client satisfaction and retention through proactive communication and service delivery
- Identify opportunities for business expansion within existing accounts
- Cross-sell and upsell products and services tailored to the client's needs
- Meet and exceed sales targets and profitability goals set for global markets
- Lead negotiations for contracts, pricing, and service agreements across various regions
- Ensure that all contractual obligations are met and that mutually beneficial terms are established
- Collaborate with legal and finance teams to manage international contract terms.
International Sales Specialist for Latin America and the Caribbean Regions
Core Inc Aerospace
USA
03.2016 - 08.2023
- Established key partnerships with sales, marketing, and product development teams to ensure clients’ needs were understood and met
- Coordinated between various departments to manage project timelines and deliverables for international clients
- Planned and conducted market research to understand global trends, customer behaviors, and competitive landscapes
- Developed sales strategies tailored to the specific demands of international markets
- Managed budgets related to international accounts, including forecasting revenue and expenses
- Ensured the implementation of cost-effective solutions that aligned with clients' financial capabilities.
Product Development Manager
Argenprom
Argentina
01.2014 - 01.2016
- Developed new business networks in Brazil and Costa Rica
- Responsible for negotiations and trade relations with customers across Latin America
- Performed market analysis and budget execution
- Regularly reported on account performance, sales figures, and client satisfaction metrics
- Used collected data to recommend improvements in service delivery or new growth strategies
- Frequently traveled to meet with clients on-site, often requiring flexibility across different time zones and regions
- Developed in-person relationships, conducted presentations, and participated in high-level discussions globally.
Head of Communications and Public Relations
I.U. Colegio Mayor de Antioquia
Colombia
07.2012 - 07.2013
- Created and managed all corporate press releases
- Managed corporate events and public engagements and presentations
- Responsible for conducting research, strategy formulation and value propositions.
Timeline
Sales Account Manager for Latin America and the Caribbean Regions
Oshkosh AeroTech, LLC
08.2023 - 10.2024
International Sales Specialist for Latin America and the Caribbean Regions
Core Inc Aerospace
03.2016 - 08.2023
Product Development Manager
Argenprom
01.2014 - 01.2016
Head of Communications and Public Relations
I.U. Colegio Mayor de Antioquia
07.2012 - 07.2013