Felipe Zapata
Master in BA
Orlando,Florida
Overview
12
12
years of professional experience
Work History
Sales Account Manager for Latin America and the Caribbean Regions
Oshkosh AeroTech, LLC
USA
08.2023 - 10.2024
- Build and maintain strategic relationships with international clients
- Serve as the company’s primary contact, addressing operational concerns, client feedback, and inquiries
- Ensure client satisfaction and retention through proactive communication and service delivery
- Identify opportunities for business expansion within existing accounts
- Cross-sell and upsell products and services tailored to the client's needs
- Meet and exceed sales targets and profitability goals set for global markets
- Lead negotiations for contracts, pricing, and service agreements across various regions
- Ensure that all contractual obligations are met and that mutually beneficial terms are established
- Collaborate with legal and finance teams to manage international contract terms.
International Sales Specialist for Latin America and the Caribbean Regions
Core Inc Aerospace
USA
03.2016 - 08.2023
- Established key partnerships with sales, marketing, and product development teams to ensure clients’ needs were understood and met
- Coordinated between various departments to manage project timelines and deliverables for international clients
- Planned and conducted market research to understand global trends, customer behaviors, and competitive landscapes
- Developed sales strategies tailored to the specific demands of international markets
- Managed budgets related to international accounts, including forecasting revenue and expenses
- Ensured the implementation of cost-effective solutions that aligned with clients' financial capabilities.
Product Development Manager
Argenprom
Argentina
01.2014 - 01.2016
- Developed new business networks in Brazil and Costa Rica
- Responsible for negotiations and trade relations with customers across Latin America
- Performed market analysis and budget execution
- Regularly reported on account performance, sales figures, and client satisfaction metrics
- Used collected data to recommend improvements in service delivery or new growth strategies
- Frequently traveled to meet with clients on-site, often requiring flexibility across different time zones and regions
- Developed in-person relationships, conducted presentations, and participated in high-level discussions globally.
Head of Communications and Public Relations
I.U. Colegio Mayor de Antioquia
Colombia
07.2012 - 07.2013
- Created and managed all corporate press releases
- Managed corporate events and public engagements and presentations
- Responsible for conducting research, strategy formulation and value propositions.
Timeline
Sales Account Manager for Latin America and the Caribbean Regions
Oshkosh AeroTech, LLC
08.2023 - 10.2024
International Sales Specialist for Latin America and the Caribbean Regions
Core Inc Aerospace
03.2016 - 08.2023
Product Development Manager
Argenprom
01.2014 - 01.2016
Head of Communications and Public Relations
I.U. Colegio Mayor de Antioquia
07.2012 - 07.2013
Similar Profiles
George RaymondGeorge Raymond
Machine Repair Technician 3 at Oshkosh AerotechMachine Repair Technician 3 at Oshkosh Aerotech
Thomas ParkerThomas Parker
Electrical Assembler/Warehouse Worker at Oshkosh AerotechElectrical Assembler/Warehouse Worker at Oshkosh Aerotech
Gregory WalkerGregory Walker
Journeyman Electrician at Oshkosh AerotechJourneyman Electrician at Oshkosh Aerotech
Julissa FabianJulissa Fabian
CX Decorated Product Specialist at Wilson Hunt InternationalCX Decorated Product Specialist at Wilson Hunt International
Carlina CarrerasCarlina Carreras
Home Health Aide at American NursesHome Health Aide at American Nurses