Summary
Overview
Work History
Education
Skills
Awards
Additional Professional Experience
Timeline
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Abelardo A. Tous-Mulkay

Miami,FL

Summary

Senior executive and strategic marketer recognized as a rainmaker for driving sustained revenue growth, market expansion, and transformational partnerships. Over 30 years of leadership experience at industry giants such as Apple, GE, Genetec, ISS, Carbyne, and Emerson Radio, consistently delivering breakthrough results by securing major deals, building high-value alliances, and unlocking new markets across Latin America, the Caribbean, Europe, and the Middle East. Bilingual in English and Spanish, leveraging deep cross-cultural expertise to facilitate global and regional expansion while creating lasting stakeholder value. Proven track record of innovation and strategic vision positions as a catalyst for organizational success in dynamic environments.

Overview

14
14
years of professional experience

Work History

Director Business Development Latin America & Caribbean

Intelligent Security Systems Inc. (ISS)
01.2022 - 01.2024
  • Company Overview: ISS – Global Leader in Public and Private Safety Technology. (https://issivs.com).
  • As the global leader in video intelligence, ISS specializes in providing advanced security technologies and tailored services that help organizations safeguard their people, assets, and infrastructure. Its end-to-end portfolio combines SaaS-based, AI-powered video analytics with real-time monitoring and incident management capabilities to deliver actionable data that elevates situational awareness. From perimeter protection and access control to traffic management and behavioral analysis, ISS SaaS solutions are designed to adapt to each client's unique operational needs.
  • Developed and executed multi-year strategic business plans, driving $7 million in sales and significant market share growth across Latin America and the Caribbean.
  • Served as Direct Responsible Individual (DRI) for regional profitability, P&L management, and operational execution, ensuring sustained financial and operational performance.
  • Forged strategic alliances with governments, enterprises, and technology partners to accelerate adoption of mission-critical public safety solutions.

Vice President Latin America & Caribbean

Carbyne Ltd.
01.2020 - 01.2022
    • Company Overview: Carbyne – Global Leader in 911 Emergency Management SaaS Solutions. (https://carbyne.com).
    • Carbyne (Headquartered in New York, NY) is a leading global provider of cloud-native mission-critical contact center solutions. Carbyne is one of the largest rich-data providers for emergency response centers, delivering over 250M data points per year all in a unified SaaS platform. Its technologies enable emergency contact centers and select enterprises to connect with callers as well as connected devices via highly secure communication channels without needing to download a consumer app. With a mission to redefine 911 emergency collaboration and connect the dots between people, enterprises, and governments, Carbyne provides a unified cloud-native solution that provides live actionable data that can lead to more efficient and transparent operations and ultimately save lives.
    • Delivered innovative, real-time 911 Emergency Management solutions via AWS cloud infrastructure, in strategic partnership with Google and Cisco.
    • Served as Direct Responsible Individual (DRI) with accountability for regional profitability, P&L oversight, and operational performance.
    • Key Achievement: Spearheaded the implementation of intelligent 911 emergency call management services across 29 of Mexico's 32 Public Safety Answering Points (PSAPs).

Director General Mexico, Central America & Caribbean

Genetec, Inc.
01.2010 - 01.2020
  • Company Overview: Global Premier Provider of Unified IP-Based Security SaaS Solutions (Video Surveillance, Access Control, ALPR, and Video Analytics). (https://www.genetec.com).
  • Genetec is a technology company that develops software to help organizations protect people, property, and information through unified security solutions. Genetec creates security management software that connects and controls different physical security systems — such as video surveillance, access control, license plate recognition, and analytics — all in one platform.
  • Directed strategic and tactical business planning, driving low–eight-figure sales across the region, with Mexico contributing 70% of total revenue.
  • Achieved 13x revenue growth in Mexico (2011–2019) while expanding the sales channel network from 31 to 146 partners.
  • Key Achievements: Consistently exceeded KPIs, revenue, and EBITDA objectives; honored with the President's Club Award for outstanding performance in 11 years (2008–2011, 2013–2019).

Education

B.Sc. - Industrial Engineering

Universidad De Los Andes
Bogota, Colombia
10-1988

Skills

  • Business growth strategy
  • Team building and mentoring
  • Marketing strategy development
  • Expert in sustainable revenue generation
  • B2B and B2G sales expertise
  • Cross-cultural proficiency
  • Market expansion in Latin America
  • Fluent in English and Spanish

Awards

Apple Impact Award: Recognized for exceptional impact and contributions to Apple’s vision and business results. One of only five (5) ever awarded.

Genetec President’s Club Award (2008–2019): Consistently surpassed revenue and EBITDA targets, earning recognition for sustained excellence over eleven years.

Additional Professional Experience

Apple, Inc. - Director General Mexico, Central America and Caribbean

Xerox Corporation - Regional Manager

Timeline

Director Business Development Latin America & Caribbean

Intelligent Security Systems Inc. (ISS)
01.2022 - 01.2024

Vice President Latin America & Caribbean

Carbyne Ltd.
01.2020 - 01.2022

Director General Mexico, Central America & Caribbean

Genetec, Inc.
01.2010 - 01.2020

B.Sc. - Industrial Engineering

Universidad De Los Andes

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