Argent Steele
Project Manager / Scrum Master
Alpharetta,GA
Summary
Project Manager / Scrum Master with over 10+ years of experience in leading projects in managing data privacy requests and integrated platforms including Oracle HCM cloud, Oracle (SaaS) middleware platform, and Oracle ODS databases; including multiple non-production/Production environments. Expertise in managing a wide variety of IT projects in the area of software development life cycle (SDLC) and IT operations.
Overview
28
28
years of professional experience
1995
1995
years of post-secondary education
1
1
Certification
Work History
Information Technology Specialist
Small Business Administration (SBA)
Atlanta, GA
07.2024 - 04.2025
- Communicated Mission Edge pilot project status to SBA Field Office Centers East and SBA Field Office Center West Stakeholders during the initial phase of the project
- Facilitated project meetings with SBA Field Office Center team members where Chainbridge Technology team members presented features, functions, and trained on the Mission Edge pilot project
- Conducted User Acceptance Testing (UAT) on the Shuttered Venue Operators Grant (SVOG) application in the Salesforce cloud
- Created daily performance reports using Salesforce extract files and Power Bi desktop
- Completed Contracting Officer’s Representative (COR) Level 1 training
Senior Project Manager
Macys Technology
Johns Creek, GA
04.2021 - 01.2024
- Managed the delivery of ensuring five consumer privacy portals supported new regulations for states that pass new consumer data privacy laws each year; privacy portals allow consumers and colleagues the ability to submit data access and/or delete request to know when and how their information is being collected and sold for data that is stored in Macy’s environment
- Led an offshore operations team that manually processed data access requests or data delete requests for Macys and Bloomindales consumers who submitted consumer privacy requests using the portals
- Guided cross-functional teams on a new development project that automated a previous manual process for deleting consumer data from various applications/systems spanning site profile data and PI (Personally Identifiable) data
- Managed the maintenance and renewal of SSL certificates across for Macys, Bloomingdales, and Bluemercury consumer and colleague privacy portals
- Supervised the upgrade process for new releases of third-party vendor consumer privacy portals in Macy’s Google Cloud Platform (GCP) hosted environment
Release Analyst
Macys Technology
Johns Creek, GA
04.2017 - 06.2020
- Manage the creation, build, and support for six multi-tier environments that support payroll, human capital, and benefit functions.
- Delivered project needs timely and within the acceptance criteria in a hybrid methodology environment as our operations transitions from waterfall to agile methodology
- Organize and facilitate Agile and scrum meetings, which include Sprint Planning, Daily Standups, Sprint Review and Retrospective.
- Direct data refreshes and re-wiring of middleware platforms connecting Oracle HCM cloud, middleware Oracle cloud (SaaS) platform, and Oracle ODS database in an integrated environment
- Supervised Oracle HCM Cloud monthly/quarterly upgrades in all tests, development, and production environments
- Coordinated with business partners, end-users, and development teams coordinating availability and environment usage for various projects at multiple phases of the software development lifecycle (SDLC)
Project Manager
Macys Technology
Johns Creek, GA
01.2014 - 03.2017
- Led a project that constructed three separate test environments with each integrated environment consisting of an Oracle HCM cloud platform, an Oracle SaaS middleware platform, and an Oracle ODS database back-end. The project completed on schedule and within budget
- Oversaw end to end requirements gathering, development, testing, and deployment of code ensuring personally identifiable information (PII) data was systemically replaced in the databases
- Chaired weekly change management meetings addressing issues and solutions for production deployment
- Briefed management weekly on status updates highlighting project accomplishments, issues/risks, and escalations
Peopletools Supervisor
Macys Technology
Johns Creek, GA
09.2010 - 12.2013
- Directly supervised a software development team, identifying and delegating work tasks
- Selected as Management Lead on customer support activities where I was the direct contact for business partners concerns on open issues
Sr. Test Analyst
Macys Technology
Johns Creek, GA
03.2007 - 08.2010
- Led on-shore and off-shore resources during the system testing phase and user acceptance testing phase of a Datacom to DB2 conversion project
- Worked with the project managers to plan, manage, track and report on testing activities for projects
- Created a data load tool that used automation to generate test data
Account Manager / Sales Engineer / Customer Support
Compuware Corporation
Farmington Hills, MI
09.1997 - 02.2005
Education
Bachelor of Science - Computer Science
Clark Atlanta University
Atlanta, GA05-1994
Skills
Certified Scrum Master (CSM)
Agile methodologies
Scrum
Waterfall methodologies
Servant Leader
Problem Solver
Data Privacy
Contracting Officer’s Representative (COR) Level 1
Customer service technical support
Analytical thinker
Atlassian Jira
Key networker
Excellent verbal communication skills
Atlassian Confluence
Certification
Certified Scrum Master
Timeline
Information Technology Specialist
Small Business Administration (SBA)
07.2024 - 04.2025
Senior Project Manager
Macys Technology
04.2021 - 01.2024
Certified Scrum Master
05-2017
Release Analyst
Macys Technology
04.2017 - 06.2020
Project Manager
Macys Technology
01.2014 - 03.2017
Peopletools Supervisor
Macys Technology
09.2010 - 12.2013
Sr. Test Analyst
Macys Technology
03.2007 - 08.2010
Account Manager / Sales Engineer / Customer Support
Compuware Corporation
09.1997 - 02.2005
Bachelor of Science - Computer Science
Clark Atlanta University