Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isaac Martinez

Elizabeth,NJ

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience

Work History

Bartender

Glorias Bar And Grill
09.2023 - Current
  • Increased bar revenue by developing and implementing creative cocktail menus with seasonal ingredients.
  • Promoted special events and themed nights at the bar via social media platforms, attracting larger crowds during slow periods.
  • Educated patrons about different types of alcohol, flavor profiles, and proper drink recommendations based on customer preferences.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Bartender

Del Porto Ristorante
05.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Enhanced customer experience by promptly preparing and serving high-quality beverages according to guests'' preferences.

Bartender

Casa Paco
Newark, NJ
01.2022 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Club Spain
08.2021 - 01.2022
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.

Customer Service Representative

Phoenix Shoe Repair
02.2019 - 04.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Alexander Hamilton Preparatory Academy
Elizabeth, NJ
06.2021

Skills

  • Beverage Preparation
  • Payment Processing
  • Suggestive Selling
  • Basic Accounting
  • Menu Memorization
  • Hospitality Service Expertise
  • New Hire Training
  • Inventory
  • Highly Reliable
  • Drink Preparation Techniques
  • Customer Service Expertise
  • Strong Multitasking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Full Professional

Timeline

Bartender

Glorias Bar And Grill
09.2023 - Current

Bartender

Del Porto Ristorante
05.2023 - Current

Bartender

Casa Paco
01.2022 - 11.2022

Bartender

Club Spain
08.2021 - 01.2022

Customer Service Representative

Phoenix Shoe Repair
02.2019 - 04.2021

High School Diploma -

Alexander Hamilton Preparatory Academy
Isaac Martinez