Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ari Butler

Norwalk

Summary

Highly organized and dependable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated success in achieving team goals through a proactive approach and a willingness to take on additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.

Overview

6
6
years of professional experience

Work History

PRT Implementation Sr. Analyst

Athene
01.2023 - Current
  • Assisted with operational onboarding of new PRT Transactions
  • Coordinated annual true ups with PRT Plan Sponsors and internal partners
  • Collaborated with internal business areas to identify, prioritize and implement improvements to the onboarding process

Customer Service Representative

Athene
02.2022 - Current
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
  • Assists peers with complex questions, quick solutions, and conflict solution to ensure excellent customer service
  • Works closely with my pod group to establish efficient and effective ways to succeed in their current roles

Customer Service Representative

Mercer
08.2021 - 12.2021
  • Resolved issues and inquiries from plan participants regarding benefits and reimbursement accounts through the telephone and email
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Assisted in an outreach program to help retain and continue to grow business

General Manager

BlackStone
12.2018 - 06.2021
  • Created, managed, and executed business plans and communicated company visions and objectives to motivate teams
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets

Education

Business Management -

University of Iowa
Iowa City, IA
05.2017

Skills

  • Efficient written and verbal communication
  • Operations Management
  • Conflict Resolution
  • Performance improvement

Timeline

PRT Implementation Sr. Analyst

Athene
01.2023 - Current

Customer Service Representative

Athene
02.2022 - Current

Customer Service Representative

Mercer
08.2021 - 12.2021

General Manager

BlackStone
12.2018 - 06.2021

Business Management -

University of Iowa

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Ari Butler