Ari Kravis
Wayne,IL
Summary
Dynamic Shift Leader with a proven track record at Jersey Mikes, enhancing customer satisfaction and streamlining operations. Excelled in team leadership and problem-solving, fostering a cohesive culture and improving efficiency. Skilled in cash handling and communication, adept at training staff and resolving issues, significantly contributing to a positive workplace environment.
Overview
2
2
years of professional experience
Work History
Shift Leader
Jersey Mikes
03.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Education
University of Illinois At Urbana-Champaign
Champaign, IL 08.2024 - 5 2028
High School Diploma -
South Elgin High School
South Elgin, IL05.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
Timeline
University of Illinois At Urbana-Champaign
08.2024 - 5 2028
Shift Leader
Jersey Mikes
03.2022 - 08.2024
High School Diploma -
South Elgin High School