Uyen Nguyen
San Diego,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Customer experience and coordination in teamwork is my two first priorities.
Overview
1
1
year of professional experience
Work History
Server
Banh Cuon Thien Huong
2023.02 - Current
- Shared knowledge of menu items, flavors, culture of the dishes enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff to serve food to assigned tables in fast-paced and team-oriented environment.
- Proceeded and prepared orders for food delivery services then confirm satisfaction with meals after delivery, took action to correct any problems.
- Made Vietnamese signature beverages according to customer's dietary restrictions, allergies, intolerances obtain safe and personal appetite.
Barista
Tan-Cha
2022.08 - 2023.01
- Controlled line and crowd of customers to take beverage and pastry orders during hectic periods while providing friendly, fun and positive attitude.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prevented infections and maintained store professionalism by cleaning work areas as well as customers seats to greet them with the most welcoming environment.
Le Nails Salon
Receptionist
2022.06 - 2022.12
- Collaborated with the technicians to take care up to 50 customers per day to cater their needs with most accurate and satisfying results regarding beauty treatments like manicures, pedicures, waxing and massages.
- Multitasked between greeting customers, processing transactions, assigning turns for thetechnicians and solving customer complaints to operate the salon.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events effectively.
Education
High School Diploma -
San Diego Mesa College
San Diego, CA08.2025
Skills
- Adaptable and Flexible
- Dining Crew Workflow Optimization
- Menu Presentation
- Guest Satisfaction
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Server
Banh Cuon Thien Huong
2023.02 - Current
Barista
Tan-Cha
2022.08 - 2023.01
Le Nails Salon
Receptionist
2022.06 - 2022.12
High School Diploma -
San Diego Mesa College
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