Professional with proven experience in customer service and frontline operations. Skilled in handling transactions, quick learning, and ensuring positive customer experience. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable, efficient, and committed to maintaining high standards in fast-paced environment.
Work History
Front Counter Worker
2 Months
Northeast Pizza Company | 06.2026 - Current
Greeted customers and managed front counter operations to ensure a welcoming atmosphere.
Processed orders efficiently using point-of-sale systems, enhancing transaction accuracy.
Handled cash and electronic payments, maintaining financial integrity during shifts.
Resolved customer inquiries and complaints, contributing to improved satisfaction rates.
Collaborated with kitchen staff to streamline order fulfillment and reduce wait times.
Student
1 Year
Rochester Institute of Technology, RIT | 08.2025 - Current
Collaborated with peers on group assignments and presentations.
Engaged in campus activities to promote student involvement.
Utilized digital platforms for communication and project management.
Collaborated with peers to develop innovative solutions for educational challenges.
Achieved academic honors and awards, recognizing exceptional performance.
Judge Volunteer
3 Years 10 Months
FIRST Robotics | 08.2021 - 06.2025
Evaluated robotics teams' presentations and designs during competitions.
Provided constructive feedback to enhance team performance and strategies.
Collaborated with judges to ensure fair evaluations and consistent scoring.
Facilitated discussions about design principles and engineering concepts with participants.
Engaged with students to promote interest in STEM and robotics programs.
Education
High School Diploma
Central High School | Philadelphia, PA | 6 2025
Bachelor of Arts Recipient
Albert Smythe Memorial Scholarship Recipient
Chemistry, Physics 1 and 2, and Calculus AB AP Courses