Aria Rattan
Westport,CT
Overview
9
9
years of professional experience
Work History
Volunteer Program Coordinator
The Royal Women's Hospital
Melbourne, Australia
05.2022 - 04.2024
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Participated in the development of new programs or modifications to existing programs.
- Develop authentic and supportive relationships with volunteers and staff in multiple departments across the hospital.
- Leverage passion for the Women's values in supporting and encouraging the development of volunteers and volunteer performance.
- Assist Volunteer Program Manager in strategic planning and event planning.
- Drafted communications about events, and changes in policy and procedures for internal distribution.
- Assist in implementing strategies to take advantage of new opportunities for volunteer engagement.
- Participate in recruiting and selecting volunteer candidates.
Hospital Support Team
The Royal Women's Hospital
Melbourne, Australia
07.2021 - 02.2023
- Maintain warm, welcoming, and reassuring first point of contact for people entering the hospital.
- Connect patients to correct hospital resources when needs are beyond the scope of hospital support worker expertise and duties.
- Maintain positive, empathetic, and calm demeanor amongst high volumes of people and sometimes overwhelmed, agitated, anxious, and escalated visitors and patients.
- Apply de-escalation techniques to sometimes very agitated consumers.
English Language Teacher
Universal English, SMEAG, Ability English
Melbourne, Australia
02.2019 - 09.2020
- Developed engaging, effective, and dynamic course plans with multimedia learning tools to meet variety of learning styles and needs.
- Leveraged intuitive and exuberant personality to foster a safe, focused and inclusive environment for students from various cultural and socioeconomic backgrounds.
Volunteer Community Organizer
Showing Up for Racial Justice (SURJ)
Boulder, Colorado
05.2015 - 09.2018
- Organized and facilitated conversations, meetings, and educational workshops with community members.
- Participated in community conferences, trainings, and networking events.
- Participated in local government meetings to advocate for the concerns of the community.
- Assisted in coordinating logistics for public forums, workshops, and rallies.
Bilingual Family Advocate
Safe Shelter of St. Vrain Valley
Longmont, Colorado
03.2015 - 10.2016
- Conducted screenings, intakes, and needs/risk assessments with adult and child shelter residents.
- Provided strengths-based, client-centered, and trauma-informed advocacy, case management, and counseling to adult and child survivors of domestic violence from various cultural backgrounds.
Education
Bachelor of Arts - Cultural Anthropology
University of Colorado At Boulder
Boulder, Colorado05.2012
Diploma - Community Services
Rhodes College
Melbourne04.2024
Certificate IV - Business
Flinders International College
Melbourne, Australia01.2021
C.E.L.T.A. - Certificate in English Language Teaching To Adults
Cambridge University
New York, New York11.2012
Mental Health First Aid Peer Supporter
Royal Women's Hospital04.2022
Bachelor of Arts - Study Abroad Semester
University of Ghana
Legon, GhanaTimeline
Volunteer Program Coordinator
The Royal Women's Hospital
05.2022 - 04.2024
Hospital Support Team
The Royal Women's Hospital
07.2021 - 02.2023
English Language Teacher
Universal English, SMEAG, Ability English
02.2019 - 09.2020
Volunteer Community Organizer
Showing Up for Racial Justice (SURJ)
05.2015 - 09.2018
Bilingual Family Advocate
Safe Shelter of St. Vrain Valley
03.2015 - 10.2016
Bachelor of Arts - Cultural Anthropology
University of Colorado At Boulder
Diploma - Community Services
Rhodes College
Certificate IV - Business
Flinders International College
C.E.L.T.A. - Certificate in English Language Teaching To Adults
Cambridge University
Mental Health First Aid Peer Supporter
Bachelor of Arts - Study Abroad Semester
University of Ghana
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