Ariadna Martinez
San Antonio
Summary
Transition counseling professional with strong skills in guiding individuals through career changes and personal development. Proven ability to collaborate with teams and adapt to evolving needs, ensuring reliable support for students. Expertise in career assessment, individualized planning, and providing emotional support. Known for high standards, strong communication, and forming connections with every individual.
Overview
5
5
years of professional experience
Work History
College Transition Counselor
Kipp Texas Public Schools
San Antonio, TX
08.2024 - Current
- Provided individualized support to students transitioning to high school, enhancing confidence and readiness.
- Developed and implemented personalized action plans for students to address academic and social challenges.
- Monitored student progress, adjusting strategies as needed to ensure effective transitions and outcomes.
- Coordinated with families to communicate resources and services available for student support.
- Collaborated closely with other Transition Counselors to share best practices, streamline processes, and enhance overall service quality.
Conference Assistant
University Of North Texas
Denton, TX
05.2023 - 08.2024
- Maintained cleanliness and organization of assigned areas, ensuring compliance with safety standards.
- Operated cleaning equipment effectively, including floor scrubbers and vacuum systems.
- Executed daily cleaning tasks, adapting to varying schedules and team needs.
- Collaborated with team members to improve workflow efficiency and task completion rates.
- Trained new staff on proper cleaning techniques and safety protocols, enhancing team performance.
Resident Assistant
University Of North Texas
Denton, TX
01.2023 - 05.2024
- Facilitated community-building activities to enhance resident engagement and create a supportive living environment.
- Assisted in conflict resolution among residents, promoting a community atmosphere within the residence hall.
- Provided peer support and guidance, fostering personal development and academic success among residents.
- Organized educational workshops and programs addressing wellness, diversity, and life skills for residents.
- Monitored compliance with university policies and procedures, ensuring a safe living environment for all residents.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Front End Associate
Lowes Home Improvment
Denton, TX
10.2022 - 01.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Managed inventory levels, ensuring accurate stock availability and timely replenishment.
- Collaborated with team members to enhance store presentation and maintain visual standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
Front Desk Clerk
University Of North Texas
Denton, TX
08.2021 - 05.2022
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on front desk procedures, enhancing team performance and service quality.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
Education
Bachelor of Arts - Communication Studies
University of North Texas
Denton, TX05-2024
Skills
- Multicultural competence
- Individual counseling
- Career guidance
- Time management
- Attention to detail
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Crisis intervention
- Adaptability
- Presentation building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Supervise 70-80 students a year and help them prepare for their post secondary pathway
- Guide students through the college application process ensuring that 99% of students are ready for their first semester by the end of the school year
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
College Transition Counselor
Kipp Texas Public Schools
08.2024 - Current
Conference Assistant
University Of North Texas
05.2023 - 08.2024
Resident Assistant
University Of North Texas
01.2023 - 05.2024
Front End Associate
Lowes Home Improvment
10.2022 - 01.2023
Front Desk Clerk
University Of North Texas
08.2021 - 05.2022
Bachelor of Arts - Communication Studies
University of North Texas