Summary
Overview
Work History
Education
Skills
Timeline
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Ariadne Yazuri Alatorre Siguenza

Nashville,Tennessee

Summary

A bilingual Social Worker with a professional bachelor’s degree, committed to promoting Diversity, Equity, and Inclusion. Seeking opportunities to leverage interpersonal skills, theoretical knowledge, and hands-on experience to support clients at all levels of practice. Dedicated to utilizing a trauma-informed approach and upholding ethical standards to foster positive outcomes.

Overview

7
7
years of professional experience

Work History

Bilingual Rapid Rehousing Case Manager

Safe Haven Family Shelter
06.2023 - Current
  • Coordinated individualized care plans to provide comprehensive support and services for clients.
  • Assessed client needs and implemented optimal service delivery strategies.
  • Built and maintained strong client rapport through consistent follow-ups and ongoing support.
  • Collaborated with multidisciplinary teams to ensure holistic care and client well-being.
  • Advocated for clients to secure necessary services and resources, ensuring their needs were met.
  • Provided crisis intervention to address immediate client needs and stabilize situations.
  • Maintained detailed case documentation in compliance with regulations and confidentiality standards.
  • Strengthened partnerships with community organizations to enhance client access to resources.
  • Negotiated with housing agencies and landlords to secure stable housing, significantly reducing homelessness.
  • Referred clients to appropriate services and community agencies to meet their unique needs.
  • Utilized HMIS and Salesforce for accurate case documentation while maintaining confidentiality.
  • Assisted clients experiencing domestic violence in securing safety and connected them with relevant resources.
  • Managed cases for Spanish-speaking clients, ensuring access to appropriate services and resources.
  • Translated agency documents to reduce language barriers and improve service accessibility.
  • Attended professional development trainings on trauma-informed care, motivational interviewing, workplace ethics, intimate partner violence, homelessness, strength-based care, and safety planning.

Project Manager

Cato Electric LLC
02.2021 - 05.2023
  • Utilized appropriate data base (QuickBooks)
  • Developed and executed a change management plan that minimized resistance to change and ensured successful project implementation
  • Successfully managed and organized office record
  • Consistently met or exceeded daily productivity goals, resulting in recognition from management
  • Developed and maintained positive relationships with clients, resulting in increased customer satisfaction and repeat business
  • Coordinated and managed multiple projects simultaneously, resulting in timely completion and successful outcomes
  • Trained and mentored new office staff, resulting in increased productivity and efficiency within the team
  • Developed and implemented a project budget tracking system
  • Managed project resources and schedules
  • Developed and maintained accurate payroll records and reports, ensuring compliance with audit requirements
  • Successfully resolved payroll discrepancies and issues
  • Implemented a new filing system that increased efficiency and reduced errors
  • Streamlined the invoice processing system

Server

Applebee’s Restaurant
10.2022 - 03.2023
  • Assured customers wants and needs were met
  • Served diverse customers under pressure
  • Adapted to different management and expectations
  • Delivered excellent, friendly, and pleasant customer service
  • Facilitated resolutions with unsatisfied customers
  • Collaborated with each staff member assuring we were working together to be successful

Insurance Agent Assistant

Latino Insurance
08.2020 - 02.2021
  • Assisted insurance company with daily task
  • Aided customers in filling out car insurance applications
  • Communicated with other insurance companies when encountering an error or finding accurate information
  • Explained thoroughly insurance policy requirements and expectations
  • Organized customers insurance policies paperwork

Cashier

Foodtown Supermarket
08.2018 - 08.2020
  • Supported customers from diverse culture, age, and race
  • Helped customers meet their needs by finding their groceries including WIC items
  • Facilitated conversations around anti-racism and inclusion with staff members
  • Trained and mentored new cashiers, improving their customer service and performance
  • Collaborated with team members to identify and resolve customer issues
  • Provided some customers with resources
  • Built connection with staff and customers
  • Translated for staff members

Education

Bachelor of Science - Social Work

Trevecca Nazarene University
Nashville, Tennessee
05.2023

Associates of Science - Social Work

Nashville State Community College
Nashville, Tennessee

High School -

Glencliff High School
Nashville, Tennessee

Skills

  • Key Skills: Adaptable, Patience, Empathy, Problem-solving, Communication, Cultural humility, Collaboration, Active listening, Trauma-informed lens, Time management
  • Language: English, Spanish
  • Strengths: Restorative, Relator, Developer, Individualization, Advocacy, Active engagement, Critical thinking

Timeline

Bilingual Rapid Rehousing Case Manager

Safe Haven Family Shelter
06.2023 - Current

Server

Applebee’s Restaurant
10.2022 - 03.2023

Project Manager

Cato Electric LLC
02.2021 - 05.2023

Insurance Agent Assistant

Latino Insurance
08.2020 - 02.2021

Cashier

Foodtown Supermarket
08.2018 - 08.2020

Bachelor of Science - Social Work

Trevecca Nazarene University

Associates of Science - Social Work

Nashville State Community College

High School -

Glencliff High School

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Ariadne Yazuri Alatorre Siguenza