Ariadne Yazuri Alatorre Siguenza
Nashville,Tennessee
Summary
A bilingual Social Worker with a professional bachelor’s degree, committed to promoting Diversity, Equity, and Inclusion. Seeking opportunities to leverage interpersonal skills, theoretical knowledge, and hands-on experience to support clients at all levels of practice. Dedicated to utilizing a trauma-informed approach and upholding ethical standards to foster positive outcomes.
Overview
7
7
years of professional experience
Work History
Bilingual Rapid Rehousing Case Manager
Safe Haven Family Shelter
06.2023 - Current
- Coordinated individualized care plans to provide comprehensive support and services for clients.
- Assessed client needs and implemented optimal service delivery strategies.
- Built and maintained strong client rapport through consistent follow-ups and ongoing support.
- Collaborated with multidisciplinary teams to ensure holistic care and client well-being.
- Advocated for clients to secure necessary services and resources, ensuring their needs were met.
- Provided crisis intervention to address immediate client needs and stabilize situations.
- Maintained detailed case documentation in compliance with regulations and confidentiality standards.
- Strengthened partnerships with community organizations to enhance client access to resources.
- Negotiated with housing agencies and landlords to secure stable housing, significantly reducing homelessness.
- Referred clients to appropriate services and community agencies to meet their unique needs.
- Utilized HMIS and Salesforce for accurate case documentation while maintaining confidentiality.
- Assisted clients experiencing domestic violence in securing safety and connected them with relevant resources.
- Managed cases for Spanish-speaking clients, ensuring access to appropriate services and resources.
- Translated agency documents to reduce language barriers and improve service accessibility.
- Attended professional development trainings on trauma-informed care, motivational interviewing, workplace ethics, intimate partner violence, homelessness, strength-based care, and safety planning.
Project Manager
Cato Electric LLC
02.2021 - 05.2023
- Utilized appropriate data base (QuickBooks)
- Developed and executed a change management plan that minimized resistance to change and ensured successful project implementation
- Successfully managed and organized office record
- Consistently met or exceeded daily productivity goals, resulting in recognition from management
- Developed and maintained positive relationships with clients, resulting in increased customer satisfaction and repeat business
- Coordinated and managed multiple projects simultaneously, resulting in timely completion and successful outcomes
- Trained and mentored new office staff, resulting in increased productivity and efficiency within the team
- Developed and implemented a project budget tracking system
- Managed project resources and schedules
- Developed and maintained accurate payroll records and reports, ensuring compliance with audit requirements
- Successfully resolved payroll discrepancies and issues
- Implemented a new filing system that increased efficiency and reduced errors
- Streamlined the invoice processing system
Server
Applebee’s Restaurant
10.2022 - 03.2023
- Assured customers wants and needs were met
- Served diverse customers under pressure
- Adapted to different management and expectations
- Delivered excellent, friendly, and pleasant customer service
- Facilitated resolutions with unsatisfied customers
- Collaborated with each staff member assuring we were working together to be successful
Insurance Agent Assistant
Latino Insurance
08.2020 - 02.2021
- Assisted insurance company with daily task
- Aided customers in filling out car insurance applications
- Communicated with other insurance companies when encountering an error or finding accurate information
- Explained thoroughly insurance policy requirements and expectations
- Organized customers insurance policies paperwork
Cashier
Foodtown Supermarket
08.2018 - 08.2020
- Supported customers from diverse culture, age, and race
- Helped customers meet their needs by finding their groceries including WIC items
- Facilitated conversations around anti-racism and inclusion with staff members
- Trained and mentored new cashiers, improving their customer service and performance
- Collaborated with team members to identify and resolve customer issues
- Provided some customers with resources
- Built connection with staff and customers
- Translated for staff members
Education
Bachelor of Science - Social Work
Trevecca Nazarene University
Nashville, Tennessee05.2023
Associates of Science - Social Work
Nashville State Community College
Nashville, TennesseeHigh School -
Glencliff High School
Nashville, TennesseeSkills
- Key Skills: Adaptable, Patience, Empathy, Problem-solving, Communication, Cultural humility, Collaboration, Active listening, Trauma-informed lens, Time management
- Language: English, Spanish
- Strengths: Restorative, Relator, Developer, Individualization, Advocacy, Active engagement, Critical thinking
Timeline
Bilingual Rapid Rehousing Case Manager
Safe Haven Family Shelter
06.2023 - Current
Server
Applebee’s Restaurant
10.2022 - 03.2023
Project Manager
Cato Electric LLC
02.2021 - 05.2023
Insurance Agent Assistant
Latino Insurance
08.2020 - 02.2021
Cashier
Foodtown Supermarket
08.2018 - 08.2020
Bachelor of Science - Social Work
Trevecca Nazarene University
Associates of Science - Social Work
Nashville State Community College
High School -
Glencliff High School
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