Arial Brown
Reveune Office
Little Rock,AR
8
years of professional experience
Detail-oriented team player with strong organizational & customer care skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Work History
Driver Control
1 Year 2 Months- Operated vehicles safely, adhering to traffic regulations and company policies.
- Managed scheduling for timely deliveries, ensuring efficient route planning and execution.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Communicated effectively with team members to coordinate logistics and resolve issues promptly.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Trained new team members on operational procedures and customer service protocols.
Merchandise Associate
3 Years 5 Months- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
Life Coach
1 Year 2 Months- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
Customer Service Representative
1 Year 2 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma
Skills
Retail experience
Store Organization
Cash Management
Self-awareness
Goal Setting
Motivational Techniques
Customer Service
Customer Satisfaction
Reliability and punctuality
Patience and composure
Time management
Valid Driver's license
Clean driving record
Customer service
Problem-solving
Timeline
Driver Control
Reveune Office
04.2025 - CurrentRead More
Merchandise Associate
Marshalls
10.2021 - 03.2025Read More
Life Coach
Life Skills Youth
07.2019 - 09.2020Read More
Customer Service Representative
Walmart
01.2018 - 03.2019Read More
Mcclellan Magnet High School
High School Diploma
Read More