Arian Bailey
Columbia,SC
Summary
Highly educated Client Advocate known for improving service quality. Gifted mentor patiently works with people and remain composed in all sorts of situations. Looking for a new position with growing organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Advocate
South Carolina Youth Challenge Academy
Eastover, SC
07.2023 - Current
- Establishes and maintains a positive military environment for at-risk youth in a residential setting.
- Ensures emotional, physical, psychological, educational, and other needs of youth are met through appropriate intervention, such as personal hygiene, uniform care and maintenance, compliance with program policies, rules, and regulations in a structured residential setting.
- Develops and maintains positive life-coping skills among youth through teaching and enforcing appropriate behaviors.
- Observe cadets for unusual behavior and report to necessary staff in a timely manner.
- Facilitated classes, workshops and meetings to address client needs.
Machine Operator
STL (Sterelite Technologies)
Lugoff, SC
11.2023 - 06.2024
- Coloring optical fibers for orders worldwide in a timely manner.
- Producing fiber optic cable in a safe, high-quality, and efficient manner.
- Alerting production supervisor promptly about any safety or quality related concerns.
- Responsible for machine-wise production planning and proper utilization of the right material in the right design.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
Unarmed Security Officer
Allied Universal Security Services
Columbia, SC
04.2023 - 11.2023
- Performed physical security duties, such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks.
- Performed safety and emergency evacuations for clients' needs and incidents.
- Improved customer service by offering a friendly greeting and ensuring the elevator was working while waiting for customers to enter.
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
- Created a team culture of exceeding customer expectations and company performance goals.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
Assembler
Flextronics
Columbia, SC
05.2023 - 09.2023
- Inspect, test, and adjust completed units to ensure they meet specifications, tolerances, and customer order requirements
- Connect cables, tubes, and wiring according to specifications
- File, lap, and buff parts to fit using hand and power tools
- Disassemble units to replace parts or crate them for shipping
- Measure parts using precision measuring instruments
- Read blueprints and specifications to determine component parts and assembly sequences
- Position, align, and adjust parts for proper fit and assembly
- Pack or fold insulation between panels
- Attach name plates and mark identifying information on parts.
Warehouse Worker
Target Distribution
Lugoff, SC
06.2022 - 04.2023
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
Travel Nurse
AMI
Los Angeles, CA
09.2021 - 06.2022
- Actively participated in interdisciplinary meetings aimed at developing new policies related to travel medicine initiatives
- Developed and implemented strategies for managing infection control protocols
- Utilized strong interpersonal communication skills
- Evaluated the effectiveness of treatments
- Provided direct medical care to critically ill COVID-19 patients
- Conducted detailed assessments of patient conditions prior to travel
- Organized and managed daily patient care assignments
- Educated patients on their conditions and prescribed medications
- Utilized hospital systems to monitor and report on individual patient care.
Warehouse Worker
Amazon Warehouse
Columbia, SC
04.2021 - 09.2021
- Tagged and labeled merchandise
- Packed and wrapped merchandise
- Prepared orders for shipment
- Recorded and managed impaired or damaged merchandise items
- Operated merchandise management tools
- Entered data in inventory and logistics software programs
- Sealed, packed, labeled, and affixed postage on packages
- Unpacked and examined incoming shipments
- Reviewed outbound merchandise for errors or complications.
Sales Associate/ Cashier
Circle K Gas Station
Columbia, SC
07.2020 - 12.2020
- Supervised floor sales
- Provided outstanding customer service
- Stocked items
- Supervised cashiers and register transactions
- Increased sales by offering advice on purchases and promoting additional products
- Achieved monthly sales goals
- Trained and mentored new sales representatives.
Customer Service Representative
Teleperformance USA
Columbia, SC
03.2020 - 09.2020
- Determined requirements by working with customers
- Answered inquiries and resolved problems
- Fulfilled requests
- Maintained call center database
- Documented and detailed calls and complaints
- Helped a large volume of customers every day
- Adhered to company policies and scripts
- Addressed escalated customer service issues
- Responded to customer comments and questions via LiveChat.
Education
Cna in Nursing -
Aiken Tech
Aiken, SC12.2016
GED -
SC Youth Challenge Academy
Eastover, SC12.2014
Skills
- Communication skills
- Organizational skills
- Food service
- First Aid
- Customer Service
- Guest services
- Leadership
- Computer literacy
- Microsoft word
- Security
- Documentation review
- Time management
- Client Relationship Building
- Attention to Detail
- Youth Advocacy
- Multitasking
- Medical Terminology
Certification
- Medical Terminology Certification – Various Accredited Providers.
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
Timeline
Machine Operator
STL (Sterelite Technologies)
11.2023 - 06.2024
Client Advocate
South Carolina Youth Challenge Academy
07.2023 - Current
Assembler
Flextronics
05.2023 - 09.2023
Unarmed Security Officer
Allied Universal Security Services
04.2023 - 11.2023
Warehouse Worker
Target Distribution
06.2022 - 04.2023
Travel Nurse
AMI
09.2021 - 06.2022
Warehouse Worker
Amazon Warehouse
04.2021 - 09.2021
Sales Associate/ Cashier
Circle K Gas Station
07.2020 - 12.2020
Customer Service Representative
Teleperformance USA
03.2020 - 09.2020
- Medical Terminology Certification – Various Accredited Providers.
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
Cna in Nursing -
Aiken Tech
GED -
SC Youth Challenge Academy
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