Open To Work
Arian Lesane
Greensboro
Work Preference
Summary
Customer-Focused Professional experienced in delivering exceptional service in customer service, retail, and cash handling. Managed transactions efficiently while fostering positive customer experiences through effective communication and problem resolution. Committed to collaboration and teamwork, bringing strong multitasking and time management skills to enhance operational efficiency.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Customer service/ Cashier/ Retail associate
The Home Depot
03.2022 - 10.2024
- Provided friendly and efficient customer service in a fast-paced environment.
- Processed customer transactions accurately and handled cash, credit and mobile payments.
- Resolved customer inquiries and complaints to ensure a positive dining experience.
- Worked collaboratively with team members to improve service speed and efficiency.
- Assisted with food preparation, order fulfillment, and maintaining cleanliness of the dining area.
- Provided excellent customer service by assisting shoppers with purchases, inquiries, and product recommendations.
- Processed cash, credit, and mobile payments efficiently while maintaining accuracy.
- Maintained a clean and organized checkout area and assisted with stocking and merchandising.
- Resolved customer concerns and facilitated returns, exchanges, and special orders.
- Provided exceptional customer service by assisting shoppers with locating products, answering questions, and offering recommendations based on their needs.
- Worked collaboratively with team members and management to achieve sales goals, improve efficiency, and enhance the overall shopping experience.
- Assisted customers with product inquiries and recommendations.
- Managed inventory levels by restocking shelves as needed.
- Handled customer complaints with empathy and professionalism.
- Educated customers on promotions and loyalty programs available in-store.
- Trained new cashiers on register operations and customer service standards.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
Cashier and Customer Service representative
Bojangles
11.2021 - 10.2022
- Processed customer transactions efficiently and accurately at a busy food service environment.
- Maintained cleanliness and organization of the cashier station throughout shifts.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Provided friendly and prompt service while addressing customer inquiries or concerns.
- Supported inventory management by restocking supplies as needed during shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
ASSOCIATE DEGREE - NURSING
Forsyth Technical Community College
Winston-Salem, NC 03.2026 - 07.2026
HIGH SCHOOL DIPLOMA -
GRIMSLEY HIGH SCHOOL
North Carolina 08.2018 - 01.2022
Skills
- Customer service
- Communication
- Teamwork
- Time Management
- Leadership
- Adaptability
- Critical Thinking
- Empathy
- Problem solving skills
- Multitasking
- Positive attitude
- Goal oriented
- Attention to detail
- Time management
- Point of sale
- Patience and composure
- Merchandising techniques
- Cash handling
Timeline
ASSOCIATE DEGREE - NURSING
Forsyth Technical Community College
03.2026 - 07.2026
Customer service/ Cashier/ Retail associate
The Home Depot
03.2022 - 10.2024
Cashier and Customer Service representative
Bojangles
11.2021 - 10.2022
HIGH SCHOOL DIPLOMA -
GRIMSLEY HIGH SCHOOL
08.2018 - 01.2022