Jill Randall
Pflugerville,TX
Summary
I am dedicated to ensuring customers are satisfied and happy with their experience. I am very social and love to converse with customers which helps create brand loyalty. I enjoy collaborating with coworkers and working with customers to problem solve.
Overview
1
1
year of professional experience
Work History
Customer Service/ Cashier/Retail Sales Associate
Kohls Department Store
Pflugerville, TX
05.2025 - Current
- Resolve customer complaints and maintain clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Answer product questions using knowledge of sales and store promotions.
- Process refunds and exchanges in accordance with company policy.
- Learn duties for various positions and provided backup at key times.
- Exceeded Rewards conversion goals.
Overnight Camp Counselor
Mission Possible Organization
Austin, TX
03.2025 - Current
- Provide clear instruction to campers for activities to deliver fun and maintain safety.
- Keep athletic and games equipment and facilities organized and maintained.
- Resolve conflicts that arise between campers by listening to complaints and finding appropriate solutions.
- Supervise camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Factor-in abilities, needs and interests of campers in development of events and programs.
Education
High School Diploma -
Weiss High School
Pflugerville, TX05-2027
Skills
- Adaptability and flexibility
- Time management
- Multitasking and organization
- Patience and composure
- Conflict resolution
- POS system operation
- Phone etiquette
- Customer complaint resolution
- Customer satisfaction
- Customer service
Timeline
Customer Service/ Cashier/Retail Sales Associate
Kohls Department Store
05.2025 - Current
Overnight Camp Counselor
Mission Possible Organization
03.2025 - Current
High School Diploma -
Weiss High School
Extraciriculars
- Student Council Member (2023-Present)
- National Honor Society Member (2025-Present)
- Business Professionals of America Officer(2023-Present)
- Business Professionals of America State Qualifier (2023-Present)
- PFISD Business Management Ambassador (2025-Present)
- Word Expert Certificate (2025)