Summary
Work History
Education
Skills
Timeline
Generic

Ariana Armstrong

Cathedral City,CA

Summary

Dedicated housekeeper with a proven track record at The Twist, enhancing guest satisfaction through meticulous cleaning and strong teamwork. Skilled in health and safety compliance, I effectively managed time to ensure timely room turnovers, fostering a welcoming environment while maintaining high sanitation standards. Committed to delivering exceptional customer service and upholding integrity in all tasks.

Work History

Housekeeper

The Twist
12.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.

Education

College of The Desert
Palm Desert, CA

High School Diploma -

Mirus Secondary
Palm Desert, CA
06.2024

Skills

  • Teamwork
  • Integrity
  • Customer service
  • Bathroom cleaning
  • Health and safety compliance
  • Customer service-focused
  • Excellent oral and written communication
  • Customer-oriented
  • Time management
  • Team support and collaboration

Timeline

Housekeeper

The Twist
12.2024 - Current

College of The Desert

High School Diploma -

Mirus Secondary
Ariana Armstrong