Ariana Arzate
Phoenix,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Events Sales Coordinator
Cala Scottsdale
03.2024 - Current
- Collaborated closely with cross-functional teams to execute large-scale events successfully.
- Leveraged social media platforms effectively to promote upcoming events, driving increased attendance rates.
- Conducted market research to identify new opportunities within the event industry landscape.
- Developed comprehensive budgets, tracking expenses closely to ensure profitability for each event managed.
- Negotiated contracts with clients, securing favorable terms for both parties.
- Managed complex events, ensuring seamless execution and positive customer experiences.
Creative Beverage Director
Cala Scottsdale
03.2023 - Current
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Established relationships with local suppliers to source fresh ingredients at competitive prices, supporting community businesses while ensuring quality products for guests.
- Elevated brand recognition through targeted social media campaigns highlighting signature cocktails.
Bar Lead
The Montauk
02.2022 - 03.2023
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Assisted in marketing efforts for the establishment by creating engaging social media content featuring signature cocktails and promotions.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
Skills
- Industry Trends Awareness
- Sales strategy development
- Effective negotiation
- Event Planning Expertise
- Product and service knowledge
- Staff Training
- Inventory Management
- Sales closing
Timeline
Events Sales Coordinator
Cala Scottsdale
03.2024 - Current
Creative Beverage Director
Cala Scottsdale
03.2023 - Current
Bar Lead
The Montauk
02.2022 - 03.2023