Ariana Badillo
Sachse,TX
Summary
Detail-oriented professional with expertise in data entry and records maintenance, dedicated to improving organizational efficiency. Demonstrates strong interpersonal communication skills, ensuring effective collaboration across departments. Proven track record of implementing streamlined processes that enhance accessibility and support organizational goals.
Overview
6
6
years of professional experience
Work History
Remarketing File Clerk
Oportun
Plano, Texas
2025.05 - Current
- Streamlined filing processes to improve data accessibility and organizational efficiency
- Maintained accurate records in electronic databases and physical storage
- Ensured confidentiality of sensitive information during handling and storage
- Scanned documents into electronic database system for archiving purposes
- Developed and maintained spreadsheets for cross-departmental use
- Performed daily data entry
Gold Trusted Advisor
Liberty Mutual
Sachse, USA
2021.08 - 2024.12
- Analyzed customer data to identify trends, and develop tailored solutions.
- Counseled clients on financial matters, and provided recommendations on fiscal responsibility, products, and services based on client needs and product availability
- Managed client relationships by responding promptly to inquiries or requests for information
- Reviewed existing policies, procedures, and regulations to ensure great rates and customer satisfaction
- Implemented new processes designed to improve customer service levels, and efficiency
- Maintained database by entering new and updated customer and account information.
- Performed data entry from paper documents, emails, and other sources into computer systems
- Organized and filed data in appropriate locations for easy access to essential information
- Demonstrated strong problem-solving skills, resolved issues efficiently and effectively
Mobile Expert
Connectivity Source
Rowlett, USA
2020.08 - 2021.08
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities
- Detailed product features for customers to provide information for best decisions based on personal needs
- Welcomed guests and asked open-ended questions to best determine which products would meet their needs
- Answered guest questions about wireless devices to resolve confusion about device features
- Built rapport by asking lifestyle questions to better understand the customer's needs
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales
- Educated guests by simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction
Education
High School Diploma -
Rowlett High School
Rowlett, TX2013-06
Skills
- Database management
- Data entry proficiency
- Spreadsheet development
- File/records maintenance
- MS Office
- Computer literacy
- Problem-solving
- Interpersonal and written communication
Timeline
Remarketing File Clerk
Oportun
2025.05 - Current
Gold Trusted Advisor
Liberty Mutual
2021.08 - 2024.12
Mobile Expert
Connectivity Source
2020.08 - 2021.08
High School Diploma -
Rowlett High School