- Participating in local clean-up initiatives
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
- Passionate about balancing physical health with mental and emotional wellness
- Creative Writing
- Personal Development and Self-Improvement
Ariana Belty-Valdez
Yucaipa,CA
Summary
Knowledgeable Member Specialist seeking new role. Provided high-quality support and built strong customer relationships, enhancing overall member satisfaction. Demonstrated effective problem-solving and communication skills
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mailroom Coordinator
IEHP
09.2025 - Current
- Coordinate daily mail distribution, ensuring timely delivery across departments.
- Sort and place mail into mailboxes and post office boxes with high levels of accuracy.
- Operate postal machines, including postage meters and mail-processing machines.
- Maintain accurate records of all incoming and outgoing shipments, ensuring proper documentation and compliance with company procedures.
- Implement efficient filing systems for sensitive documents, enhancing retrieval speed.
- Collaborate with team members to ensure timely delivery of correspondence, contributing to overall company productivity.
- Adapt quickly to changing priorities, effectively managing multiple tasks simultaneously during peak periods or employee absences.
Branch Member Specialist
Autoclub of Southern California
09.2022 - 09.2025
- Provided exceptional customer service by assisting members with DMV services, notary requests, and general inquiries
- Processed vehicle registrations, title transfers, and other DMV-related tasks accurately and efficiently
- Performed notary services in compliance with state laws and organizational guidelines
- Supported office operations, handle member concerns, and ensure a smooth and professional experience
- Maintained detailed records and manage confidential information securely
- Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
- Managed daily service operations for over 100 members.
- Mentored junior staff on best practices in customer engagement and problem resolution techniques.
- Implemented feedback mechanisms to gather member insights, driving service enhancements.
Store Manager
The UPS Store
07.2018 - 08.2022
- Managed daily operations across two store locations, ensuring high levels of efficiency, customer satisfaction, and team productivity
- Handled hiring, onboarding, and training of staff to maintain consistent performance and service standards
- Oversaw financials including QuickBooks management, month-end reporting, and inventory control
- Coordinated shipping, packing, and logistics services for business and individual clients
- Maintained vendor relationships, placed supply orders, and ensured compliance with company policies
- Handled over 50 customer calls daily while providing assistance and support. Responded promptly to customer inquiries, offering necessary aid and solutions.
Office Administrator
Real Living Premier Realty
01.2016 - 06.2018
- Supported real estate agents and clients by assisting with property searches and coordinating appointments
- Built and maintained strong client relationships through consistent communication and professional service
- Managed front office operations, including answering phones, greeting clients, and organizing appointments
- Handled financial tasks such as processing payments and maintaining transaction records
- Performed high-volume administrative work including copies, faxing, filing, and data entry
Education
High School Diploma -
Arrowhead Christian Academy
Redlands05-2016
Skills
- Effective written communication
- Efficient data entry skills
- Client retention strategies
- Strategic cross-selling
- Customer engagement
- Problem-solving
- Mobile notary services
- Team leadership
- Data entry proficiency
- Multitasking Abilities
- Machine operation
Certification
- CNP - Certified Notary Public
- DMV, Autoclub - 2022
Interests
Timeline
Mailroom Coordinator
IEHP
09.2025 - Current
Branch Member Specialist
Autoclub of Southern California
09.2022 - 09.2025
Store Manager
The UPS Store
07.2018 - 08.2022
Office Administrator
Real Living Premier Realty
01.2016 - 06.2018
High School Diploma -
Arrowhead Christian Academy