- Participating in local clean-up initiatives
- I enjoy helping others and giving back to the community
- Offering time and support to shelters for the homeless, women, and animals
- Passionate about balancing physical health with mental and emotional wellness
- Creative Writing
- Personal Development and Self-Improvement
Ariana Belty-Valdez
Yucaipa,CA
Summary
Knowledgeable Member Specialist seeking new role. Provided high-quality support and built strong customer relationships, enhancing overall member satisfaction. Demonstrated effective problem-solving and communication skills
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mailroom Coordinator
IEHP
Rancho Cucamonga, CA
09.2025 - Current
- Coordinate daily mail distribution, ensuring timely delivery across departments.
- Sort and place mail into mailboxes and post office boxes with high levels of accuracy.
- Operate postal machines, including postage meters and mail-processing machines.
- Maintain accurate records of all incoming and outgoing shipments, ensuring proper documentation and compliance with company procedures.
- Implement efficient filing systems for sensitive documents, enhancing retrieval speed.
- Collaborate with team members to ensure timely delivery of correspondence, contributing to overall company productivity.
- Adapt quickly to changing priorities, effectively managing multiple tasks simultaneously during peak periods or employee absences.
Branch Member Specialist
Autoclub of Southern California
Redlands, CA
09.2022 - 09.2025
- Provided exceptional customer service by assisting members with DMV services, notary requests, and general inquiries
- Processed vehicle registrations, title transfers, and other DMV-related tasks accurately and efficiently
- Performed notary services in compliance with state laws and organizational guidelines
- Supported office operations, handle member concerns, and ensure a smooth and professional experience
- Maintained detailed records and manage confidential information securely
- Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
- Managed daily service operations for over 100 members.
- Mentored junior staff on best practices in customer engagement and problem resolution techniques.
- Implemented feedback mechanisms to gather member insights, driving service enhancements.
Store Manager
The UPS Store
Eastvale, CA
07.2018 - 08.2022
- Managed daily operations across two store locations, ensuring high levels of efficiency, customer satisfaction, and team productivity
- Handled hiring, onboarding, and training of staff to maintain consistent performance and service standards
- Oversaw financials including QuickBooks management, month-end reporting, and inventory control
- Coordinated shipping, packing, and logistics services for business and individual clients
- Maintained vendor relationships, placed supply orders, and ensured compliance with company policies
- Handled over 50 customer calls daily while providing assistance and support. Responded promptly to customer inquiries, offering necessary aid and solutions.
Office Administrator
Real Living Premier Realty
Moreno Valley, CA
01.2016 - 06.2018
- Supported real estate agents and clients by assisting with property searches and coordinating appointments
- Built and maintained strong client relationships through consistent communication and professional service
- Managed front office operations, including answering phones, greeting clients, and organizing appointments
- Handled financial tasks such as processing payments and maintaining transaction records
- Performed high-volume administrative work including copies, faxing, filing, and data entry
Education
High School Diploma -
Arrowhead Christian Academy
Redlands05-2016
Skills
- Effective written communication
- Efficient data entry skills
- Client retention strategies
- Strategic cross-selling
- Customer engagement
- Problem-solving
- Mobile notary services
- Team leadership
- Data entry proficiency
- Multitasking Abilities
- Machine operation
Certification
- CNP - Certified Notary Public
- DMV, Autoclub - 2022
Interests
Timeline
Mailroom Coordinator
IEHP
09.2025 - Current
Branch Member Specialist
Autoclub of Southern California
09.2022 - 09.2025
Store Manager
The UPS Store
07.2018 - 08.2022
Office Administrator
Real Living Premier Realty
01.2016 - 06.2018
High School Diploma -
Arrowhead Christian Academy