Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ariana Blaylock

Watervliet,MI

Summary

Confident and driven professional with a strong passion for learning and development. Excited to utilize education and training to contribute to the growth and success of a high-performing organization. Proven ability to set effective goals and lead teams towards achievement. Committed to continuous improvement and dedicated to driving team success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Sterile Processing Technician

Corewell Health-Saint Joseph
09.2023 - Current
  • Led a team of technicians, providing guidance and mentorship to improve overall performance and productivity.
  • Collaborated with surgical teams to ensure timely availability of required instruments, resulting in reduced surgery delays.
  • Increased efficiency in the sterile processing department by implementing improved workflow processes and training procedures.
  • Enhanced patient safety by ensuring proper sterilization and handling of surgical instruments by following OSHA, FDA and AAMI guidelines.
  • Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.

Patient Transport

Corewell Health-Saint Joseph
12.2021 - 08.2023
  • Prepares patients for transport and performs passive and active identification to ensure all patients are properly identified before transporting.
  • Effectively communicates with medical staff to ensure required supplies and medications are appropriately transported with the patient including the administering of oxygen when required.
  • Under the direction of medical employees, assists in providing support in toileting ambulatory patients.
  • Cleans and disinfects equipment according to established policies and procedures.
  • Maintains clean work areas and returns equipment to the appropriate department.

Crew Leader

MDOT
06.2017 - 08.2022
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Loaded and unloaded materials onto trucks and trailers.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Inspected tools and equipment to maintain safety and efficiency.

Customer Service Representative

Whirlpool
06.2019 - 12.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Education

Berrien Springs High School
Berrien Springs, MI

Skills

  • Workflow optimization
  • Sterilization expertise
  • Surgical instrumentation
  • Safe Patient Handling
  • Accurate Data Entry
  • Analytical thinking
  • Effective Conflict Resolution
  • File organization
  • Documentation and reporting
  • Multi-line phone proficiency
  • Safety guidelines
  • Multitasking and organization
  • Crew management

Certification

  • Certified Registered Central Service Technician (CRCST) - International Association of Healthcare Central Service Materiel Management (IAHCSMM).
  • Basic Life Support Certification(BLS) – American Heart Association.

Timeline

Lead Sterile Processing Technician

Corewell Health-Saint Joseph
09.2023 - Current

Patient Transport

Corewell Health-Saint Joseph
12.2021 - 08.2023

Customer Service Representative

Whirlpool
06.2019 - 12.2021

Crew Leader

MDOT
06.2017 - 08.2022

Berrien Springs High School

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Ariana Blaylock