Ariana Bonaparte
Bolingbrook,IL
Summary
I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am also an organized and dependable candidate and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Clerk
USPS
02.2023 - 03.2024
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Security Professional
Allied Universal Security Services
11.2020 - 02.2023
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Checked and verified photo identification prior to granting facility access.
Security Professional
American Security Services
02.2022 - 11.2022
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Recorded incident reports with detailed accounts of occurrences.
Customer Service Associate/ Insurance Agent
Blue Cross And Blue Shield
08.2021 - 05.2022
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
Restaurant Waitress
Bufalo Wild Wings
09.2017 - 11.2020
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
Diploma -
Plainfield High School
Plainfield, ILSkills
- Patient
- Organized
- Understanding
- Customer Satisfaction
- Schedule and calendar management
- Billing and coding
- Multitasking
- Problem solving
Timeline
Clerk
USPS
02.2023 - 03.2024
Security Professional
American Security Services
02.2022 - 11.2022
Customer Service Associate/ Insurance Agent
Blue Cross And Blue Shield
08.2021 - 05.2022
Security Professional
Allied Universal Security Services
11.2020 - 02.2023
Restaurant Waitress
Bufalo Wild Wings
09.2017 - 11.2020
Diploma -
Plainfield High School