Stephanie Llano
Fresno,CA
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Clerk
Teaching Fellows Foundation
08.2023 - 04.2024
- As a clerk you have much more responsibility
- I have to make sure I have all of my kids that need to be enrolled in leap
- I need to make sure who to mark absent.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Assisted with onboarding of new employees.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
leader
Teaching Fellows Foundation
08.2021 - 07.2023
- Being a leader you need to have a lot of patience's and be prepared for a lot of lesson planning
- You also need to know how to provide a healthy environment for all kids
- Identified team weak points and implemented corrective actions to resolve concerns.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
Secretary
Valley Solar
10.2020 - 07.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Associate of Science - Business And Administration
Fresno City College
Fresno, CA05.2025
High School Diploma -
Sanger High School
Sanger, CA06.2021
Skills
- Patient
- Communication skills
- Creativity
- Conflict resolution
- Telephone Etiquette
- Spreadsheet development
- Expense Reports
- Document Editing
- Google Drive
- Office Supply Management
- Cash Management
Awards
- Trilingual
- 4.0 throughout middle school
- 3.8 throughout high school
- Certified Swimming
- Para-educator award
Languages
Spanish
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Timeline
Clerk
Teaching Fellows Foundation
08.2023 - 04.2024
leader
Teaching Fellows Foundation
08.2021 - 07.2023
Secretary
Valley Solar
10.2020 - 07.2021
Associate of Science - Business And Administration
Fresno City College
High School Diploma -
Sanger High School
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