Ariana Cortez
El Centro,CA
Summary
Motivated and dependable professional with strong customer service and client relations experience, developed in fast-paced retail and food service environments. Currently pursuing training as a Medical Assistant, bringing a strong work ethic, attention to detail, and a commitment to patient care. Proven ability to multitask, resolve issues efficiently, and contribute to team success.
Overview
7
7
years of professional experience
Work History
Medical Assistant Student
IVROP
El Centro, CA
- Current
- Gaining hands-on training in clinical and administrative medical assisting skills
- Learning vital signs measurement, patient intake, and basic clinical procedures
- Practicing proper sanitation, safety, and HIPAA compliance
- Assisting with patient communication and documentation
Sales Associate
Aldi
El Centro, CA
03.2020 - 07.2025
- Restocked shelves to maintain adequate inventory levels
- Handled customer complaints professionally and resolved issues efficiently
- Engaged customers to determine needs and recommend appropriate products
- Demonstrated product features and benefits to drive sales
- Organized stockroom by size, color, and style for efficiency
- Processed returns, exchanges, and refunds per company policy
- Maintained knowledge of promotions, payment policies, and security practices
- Received and displayed shipments on retail shelves
- Operated Raymond and Crown forklifts safely without incidents
Cashier / Team Leader
Sonic
El Centro, CA
03.2019 - 10.2019
- Motivated staff using positive reinforcement techniques
- Improved team productivity and customer service levels
- Resolved escalated customer complaints efficiently
- Ensured compliance with company policies and procedures
- Delegated tasks based on team members’ strengths
- Trained new employees on procedures and expectations
- Maintained clean, safe, and organized work areas
- Managed inventory counts and resolved discrepancies
Education
Medical Assistant Program -
El Centro, CA04-2026
High School Diploma -
Central Union High School
El Centro, CA12-2017
Skills
- Customer Service & Client Relations
- Up-selling & Sales Techniques
- Product Stocking & Inventory Management
- Strong Work Ethic
- Effective Prioritization & Multitasking
- Forklift Operation & Load Handling
- Team Leadership & Training
- Communication & Interpersonal Skills
Languages
- Spanish, Intermediate
- English, Intermediate
Timeline
Sales Associate
Aldi
03.2020 - 07.2025
Cashier / Team Leader
Sonic
03.2019 - 10.2019
Medical Assistant Student
IVROP
- Current
Medical Assistant Program -
High School Diploma -
Central Union High School