ARIANA CULLEN
Albuquerque,NM
Summary
Hands-on customer service and operations professional with experience supporting bakery teams, cashier duties, curbside orders, and early-morning delivery routes. Known for balancing customer needs with inventory control, store organization, and efficient communication across fast-paced settings.
Overview
10
10
years of professional experience
Work History
Delivery Courier
Albuquerque Journal
Albuquerque, New Mexico
10.2026 - Current
- Ensured timely delivery of packages to customers in accordance with company standards.
- Delivered Albuquerque Journal newspapers along assigned routes before sunrise.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Loaded, sorted, and organized newspaper bundles for efficient route preparation.
- Followed all safety regulations while operating a motor vehicle on public roads.
Assistant Bakery Manager
Sprouts
Albuquerque, New Mexico
08.2026 - 10.2026
- Supervised Sprouts bakery daily operations and team scheduling
- Managed fresh bread, cake, and pastry preparation routines
- Monitored inventory levels and ordered bakery supplies to ensure optimal stock
- Placed future orders to maintain product availability
- Facilitated collaboration among coworkers and customers with coworkers and customers
- Ability to quickly learn the layout of the store to ensure satisfaction with customers
In Store Shopper/Cashier/Deli Clerk/Bakery
Sprouts
Arvada, Colorado
08.2024 - 08.2026
- Communicated effectively with coworkers and customers to enhance service quality
- Ability to quickly learn the layout of the store to ensure satisfaction with customers
- Managed product orders to ensure optimal stock levels and availability
Assistant Bakery Manager/In Store Shopper/Cashier
Sprouts
Colorado Springs, Colorado
11.2022 - 08.2024
- Managed inventory orders to maintain product availability
- Communicated effectively with coworkers and customers to facilitate smooth operations
- Navigated store layout efficiently to guide customers in locating products
Representative/Licensed Life Insurance Agent
Primerica
07.2022 - 11.2022
- Called applicants and scheduled meetings to deliver information on insurance options.
- Communicated effectively with team members and clients to ensure clarity and understanding of services.
- Educated Primerica clients on life insurance and financial solutions.
- Scheduled appointments with prospects and existing Primerica policyholders.
- Presented Primerica product options during client consultations.
Curbside/Personal Shopper
H.E.B
Buda, Texas
08.2021 - 08.2022
- Strong customer service skills; ability to work in a fast-paced environment
- Decided on best solutions for customers with limited information to enhance their experience.
- Applied critical thinking to navigate challenging situations and deliver optimal outcomes.
- Use of digital tools to complete orders and communicate with customers
- Ability to prioritize and work cross-functional tasks
- Communicated effectively with team members and clients to ensure smooth operations.
- Communicates continuously with management and partners
- Ability to work flexible hours
Hostess/Cashier/Expo
Texican Cafe
Kyle, Texas
04.2021 - 08.2021
- Greeted customers upon arrival to create a welcoming atmosphere.
- Greeted customers and fostered relationships with regulars to enhance customer loyalty
- Maintained updated knowledge of menu and promotions, tailored recommendations based on customer preferences and food allergies
- Utilized POS system to efficiently process orders, manage billing, and address concerns with complimentary items for dissatisfied customers
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions for the whole restaurant.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals through to go orders.
Server/Waitress
The Salt Lick
Driftwood, Texas
07.2016 - 04.2021
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Greeted and built relationships with regular customers to enhance their dining experience.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Utilized POS system to place customer orders, manage billing, and handle complimentary items for dissatisfied customers efficiently.
- Maintained accurate register through consistent cash management practices, ensuring correct billing and payment processing primarily for cash transactions.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Receptionist
Sweet Nails and Spa
Buda, Texas
11.2019 - 12.2019
- Answered high volume of incoming calls daily, resolving questions, addressing issues, and scheduling appointments efficiently.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Routed incoming mail and messages to relevant personnel without delay.
- Coordinated and confirmed appointments and meetings for nail techs, optimizing their schedules.
- Balanced nail tech availability, customer schedules and maximum load levels when scheduling appointments.
- Corresponded with clients through email, telephone or postal mail.
- Supported office team with various administrative tasks, including phone calls, copying documents, and managing schedules.
Education
Some College (No Degree) -
Austin Community College
Austin, TXHigh School Diploma -
Jack C Hays High School
Buda, TXSkills
- Route optimization
- Delivery tracking
- Package handling
- Safety compliance
- Customer service
- Problem resolution
- Organization
- Team management
- Team building
- Leadership
- Communication
- Business operations
- Project organization
- Relationship management
Timeline
Delivery Courier
Albuquerque Journal
10.2026 - Current
Assistant Bakery Manager
Sprouts
08.2026 - 10.2026
In Store Shopper/Cashier/Deli Clerk/Bakery
Sprouts
08.2024 - 08.2026
Assistant Bakery Manager/In Store Shopper/Cashier
Sprouts
11.2022 - 08.2024
Representative/Licensed Life Insurance Agent
Primerica
07.2022 - 11.2022
Curbside/Personal Shopper
H.E.B
08.2021 - 08.2022
Hostess/Cashier/Expo
Texican Cafe
04.2021 - 08.2021
Receptionist
Sweet Nails and Spa
11.2019 - 12.2019
Server/Waitress
The Salt Lick
07.2016 - 04.2021
Some College (No Degree) -
Austin Community College
High School Diploma -
Jack C Hays High School