Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Richard Morales Jr.

The Bronx

Summary

Reliable Delivery Courier with significant experience in logistics and customer service. Possess strong navigational skills, knowledge of delivery protocols and procedures, along with an ability to manage time effectively. Demonstrated ability to troubleshoot challenges and ensure on-time deliveries; have consistently improved efficiency and reduced delivery times in previous roles.

Overview

9
9
years of professional experience

Work History

Delivery Courier

Amazon
Manhattan
10.2024 - 02.2025
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Coordinated parcel delivery using strong time management skills.
  • Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
  • Documented pickups and deliveries and submitted reports after shift.
  • Promptly responded to emergency calls for urgent deliveries within specified time frames.
  • Scanned inbound and outbound packages to sort for destination.
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Checked and secured package loads before deliveries.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Obtained official signatures for different types of deliveries.
  • Sorted parcels according to delivery route.
  • Followed all safety regulations and traffic laws during delivery operations.

Seasonal Worker

UPS
The Bronx
11.2023 - 01.2024
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Maintained accurate records of deliveries and customer interactions.
  • Documented items transported, recipient information and problems.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Coordinated parcel delivery using strong time management skills.
  • Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
  • Documented pickups and deliveries and submitted reports after shift.
  • Scanned inbound and outbound packages to sort for destination.
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Checked and secured package loads before deliveries.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.

Legal File Clerk

Goetz Schenker Blee & Wiederhorn LLP
Manhattan
10.2018 - 06.2020
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Maintained confidentiality of sensitive information in accordance with legal regulations.
  • Sorted documents according to established procedures for further processing or review.
  • Provided quality control, eliminating downtime to maximize revenue.
  • Assisted attorneys in preparing for court hearings by providing necessary documentation.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Created and maintained filing systems for easy access to client records.
  • Identified discrepancies in existing file systems, corrected them, and updated records accordingly.

Cashier

Videogamesnewyork
Manhattan
09.2015 - 09.2018
  • Answered customers' questions and provided information on store procedures or policies.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Performed other duties as assigned by management.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Worked closely with front-end staff to assist customers.
  • Answered phone calls to assist customers with questions and orders.
  • Answered customer questions and provided store information.
  • Maintained work area and kept cash drawer organized.

Education

Some College (No Degree) - Liberal Arts

Baruch College
New York, NY

High School Diploma -

Saint Raymond's High School For Boys
The Bronx, NY

Skills

  • Route optimization
  • Package inspection
  • Delivery documentation
  • Time management
  • Customer service
  • Safety compliance
  • GPS navigation
  • Problem solving
  • Record keeping
  • Parcel sorting
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Efficient navigation
  • Load organization
  • Route planning
  • Punctuality
  • Weather preparedness
  • Physical stamina
  • Package handling

Affiliations

  • Live Streaming
  • Video Game Tournaments
  • Trading Card Tournaments

Timeline

Delivery Courier

Amazon
10.2024 - 02.2025

Seasonal Worker

UPS
11.2023 - 01.2024

Legal File Clerk

Goetz Schenker Blee & Wiederhorn LLP
10.2018 - 06.2020

Cashier

Videogamesnewyork
09.2015 - 09.2018

Some College (No Degree) - Liberal Arts

Baruch College

High School Diploma -

Saint Raymond's High School For Boys

Similar Profiles

CREATE PROFILE
Richard Morales Jr.