Ariana DeLeon
Rosharon,TX
Summary
- Patients Medical Center September-December 2023
- St. Lukes TMC January-April 2024
- Methodist Baytown May 2024-current
Worked under the direct supervision of a Surgical Technologist professional ensuring optimal care for patients, team members, and for instrumentation. Practicum surgeries included: General, ENT, Neurology, Orthopedics, Opthalmology, Peripheral vascular and plastics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Shopper
H-E-B Grocery
10.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Curbside Specialist
H-E-B Grocery
03.2022 - 10.2023
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Manager
Chick-fil-A
10.2019 - 03.2023
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Education
Associate of Applied Science - Surgical Technology
San Jacinto College District
Pasadena, TX08.2024
High School Diploma -
Shadow Creek HS
Pearland, TX05.2019
Skills
Recent graduate and NBSTSA Certified Surgical Technologist seeking a company to grow with and develop a passion for patient care
Certification
BLS Certification
NBSTSA Certification
Timeline
Personal Shopper
H-E-B Grocery
10.2023 - Current
Curbside Specialist
H-E-B Grocery
03.2022 - 10.2023
Manager
Chick-fil-A
10.2019 - 03.2023
Associate of Applied Science - Surgical Technology
San Jacinto College District
High School Diploma -
Shadow Creek HS