ARIANA DIAZ
San Diego,CA
Summary
Hardworking and focused professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Bookkeeper
American Payroll Insurance Services
2023.01 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes..
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software (Excel).
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Warehouse Lead
La Ranchitas
2022.02 - 2023.01
- Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading, shipping and receiving, order picking/packing, staging and stocking
- Proficient with computerized warehouse inventory and record systems (Rose, Square, and Consigners Connect)
- Travel several times a week to local locations to accurately replenish, merchandise, and generate sales.
Retail Manager
MV Public Market
2021.01 - 2022.01
- Developed opening and closing procedures and daily store operations
- Maintained strong vendor and supplier connections
- Recruited, trained, and supervised 10 store employees
- Analyzed sales and trends to maximize profitability for the store.
Seasonal Prepared Foods Team Member
Whole Foods
2021.09 - 2021.12
- Exceeded in a versatile department
- Performed tasks in the back of the house such as weighing, packing, and labeling products
- Participated in crafting in-house recipes that suited all dietary needs.
Cashier/Sales/Nurserywoman
Evergreen Nursery
2019.12 - 2020.11
- Processed orders for landscapers, contractors, and homeowners
- Worked closely with a team of horticulturists, resulting in an abundance of plant knowledge
- Loyal and accommodating during the COVID-19 pandemic.
Smoothie Barista/Lead
Bowlology
2018.01 - 2019.11
- Supervised staff during shifts worked
- Resolved customer complaints
- Performed money counts with cashiers of drawers and addressed discrepancies.
Cashier/Sales
Ocean Beach Farmers Market
2017.02 - 2017.12
- Hand made a natural organic skin care line
- Displayed merchandise to create a visually appealing sales table that encouraged customers to purchase products
- Demonstrated product knowledge and friendly service.
Cashier/Server/Maintenance
Carl's Jr.
2016.02 - 2017.04
- Assisted management with inventory control and stock ordering
- Handled opening and closing shift duties, ensured store safety and cleanliness at all times
- Maintained high standards of customer service during high-volume, fast pace operations.
Cashier/Server
Familia Fruteria
2013.03 - 2016.01
- Processed all transactions
- Food handler, meal prep and serving customers
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
Holistic Health
Shakti School
2020
High School Diploma -
Eastlake High School
Chula Vista, CA2016
Skills
- Conversational in Spanish
- Proficient in Microsoft programs such as; Word, Excel, Access, Outlook, Publisher, etc..
- Website Building, specifically with WordPress
- Hiring and Training
- Credit and Collections
- Confidential Document Control
- Dental Terminology Knowledge
- Accounts Payable/Receivable Specialist
Timeline
Administrative Assistant/Bookkeeper
American Payroll Insurance Services
2023.01 - Current
Warehouse Lead
La Ranchitas
2022.02 - 2023.01
Seasonal Prepared Foods Team Member
Whole Foods
2021.09 - 2021.12
Retail Manager
MV Public Market
2021.01 - 2022.01
Cashier/Sales/Nurserywoman
Evergreen Nursery
2019.12 - 2020.11
Smoothie Barista/Lead
Bowlology
2018.01 - 2019.11
Cashier/Sales
Ocean Beach Farmers Market
2017.02 - 2017.12
Cashier/Server/Maintenance
Carl's Jr.
2016.02 - 2017.04
Cashier/Server
Familia Fruteria
2013.03 - 2016.01
Holistic Health
Shakti School
High School Diploma -
Eastlake High School
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