Ariana Dominiko
Sacramento,CA
Summary
Determined professional ready to acquire more advanced skills through working within the Sacramento community and supporting local outreach. Personable and driven by my passion and commitment to our community and their families. I pride myself on excellent communication skills such as listening and holding space for others with kindness and confidentiality.
Overview
10
10
years of professional experience
Work History
English Language Lab Teacher
Refugee Enrichment And Development Association
07.2023 - Current
- Created ESL curriculum geared towards refugee families and new immigrants resettling in the United States.
- Developed a welcoming classroom environment that encouraged cultural exchange between students from diverse backgrounds, fostering mutual understanding and respect among classmates.
- Increased proficiency in English by creating engaging and interactive classroom activities for 40 students.
- Cultivated strong relationships with students and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Community Outreach
United Markets
01.2022 - 04.2023
- Networked with local organizations and businesses establishing multiple partnerships to benefit our community.
- Partnered with "Welcoming Home," an organization dedicated to helping families transition out of homelessness by providing groceries for families after personal contact to best facilitate their families needs.
- Partnered with the Rotary Club of Marin, providing food donations to local Parks and Recreation events.
Customer Service Representative
United Markets
02.2021 - 04.2023
- Responded to inbound phone, email, and customer feedback forms daily and followed up to resolve any questions or concerns.
- Collected customer feedback for annual survey and made process changes to exceed customer satisfaction goals.
- Took part in bimonthly meetings with management to discuss opportunities of growth and ways to implement effective change at store and community level.
- Developed community reputation through nurturing our relationships with longtime patrons and welcoming our new customers with honesty and kindness.
Peer Health Promoter
NMCS Novato Teen Clinic
08.2015 - 06.2016
- Served as support in clinic waiting room by engaging with teens answering any questions about services or minor health questions.
- Ensured my peers were in a comfortable, safe and supportive environment while abiding to strict confidentiality.
- Attended weekly check-ins with our program directors to discuss how to best present information and offer support to our communities youth in regards to teen health and services available.
- Led informational presentations with other health promoters at local schools as well as onsite at the drop-in clinic.
Teachers Assistant
NMCS Kinder Academy
06.2014 - 08.2015
- Worked alongside teachers as an aide to classroom curriculum and activities for Pre-K children
- Assisted children develop motor-skills and strengthen their language skills
- Oversaw up to 20 kids in classroom and common areas to monitor, enforce rules and support lead teacher.
- Provided support to help students learn and grow while documenting their progress over the course of the program.
Education
Associate of Arts - English
Sacramento City College
Sacramento, CA05.2025
Skills
- Strong Verbal and Written Communication
- Community Partnerships
- Social Perceptiveness
- Cultural Competency
Timeline
English Language Lab Teacher
Refugee Enrichment And Development Association
07.2023 - Current
Community Outreach
United Markets
01.2022 - 04.2023
Customer Service Representative
United Markets
02.2021 - 04.2023
Peer Health Promoter
NMCS Novato Teen Clinic
08.2015 - 06.2016
Teachers Assistant
NMCS Kinder Academy
06.2014 - 08.2015
Associate of Arts - English
Sacramento City College
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