ARIANA FRAZIER
Stony Creek,VA
Summary
Results-oriented professional with a solid track record in delivering quality work and exceptional service. Excellent organizational and multi-tasking skills. Adapts quickly to diverse workflows while enhancing business performance through collaboration. Eager to contribute to a dynamic team and support company objectives. Known for engaging communication and teamwork capabilities. Passionate about continuous learning and professional development.
Overview
12
12
years of professional experience
Work History
LICENSED VETERINARY TECHNICIAN - Assistant Manager
Banfield Pet Hospital
Colonial Heights, VA
04.2022 - Current
- Educated clients on patient treatment plans, medical conditions, healthcare risks and provided emotional and medical support
- Administered anesthesia to animals prior to surgery and monitored their condition throughout the procedure
- Collaborated with colleagues to devise strategies that enhanced patient care quality, contributing to improved health outcomes within the practice
- Delivered exceptional customer service while interacting with pet owners in person and over the phone, fostering positive relationships and trust
- Maintained records of animal health care plans, treatments and outcomes utilizing computer software programs
- Monitored progress of action items assigned to team members and followed up on deadlines with team members
- Communicated updates between managers, staff, and external contacts
- Managed typical office challenges to ensure operational efficiency and supported smooth manager workflow
- Responded to customer issues to provide immediate resolution and improve retention
- Drove customer feedback to deliver information to management for corrective action
- Documented patient records, treatment notes, and discharge instructions
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis
- Dispensed prescription medications upon request from veterinarians
- Administered vaccines, medications, and preventive care per location protocols
LICENSED VETERINARY TECHNICIAN
Animal Medical Center
Midlothian, VA
11.2018 - 09.2024
- Conducted laboratory tasks to diagnose health issues in pets through radiograph development and testing of bodily fluids and blood samples
- Provided nursing care for complex hospitalized cases including monitoring vital signs, changes in behavior and condition and reported any abnormalities to the attending veterinarian immediately
- Monitored anesthetic levels during surgical procedures; monitored post-operative recovery of animals undergoing surgery
- Ensured and maintained accuracy of patient records, including intake forms, medical history, prescribed medications, lab results, and administered treatments
- Triaged critical patients in emergency veterinary hospital intake
- Prepared anesthesia equipment and surgical rooms for urgent procedures.
- Mentored veterinary technicians on emergency hospital protocols
- Provided quality patient care, including monitoring vital signs and providing comfort to patients
- Communicated effectively with clients regarding treatment plans recommended by veterinarians
- Responded quickly to emergency situations involving sick or injured animals
LICENSED VETERINARY TECHNICIAN
Virginia Veterinary Surgical Associates
Midlothian, VA
03.2015 - 10.2018
- Managed numerous complex surgical cases each day by preparing animals for procedures, administration of anesthesia and monitoring conditions following surgery
- Managed complex surgical cases daily, preparing animals for procedures, administering anesthesia, and monitoring recovery conditions post-surgery
- Dressed and sutured wounds, applied splints, and monitored post-surgical sites for infection signs to ensure patient recovery
- Administered anesthesia and monitored the animal's responses to proactively adjust the dosages intraoperative
Education
ASSOCIATE OF APPLIED SCIENCE -
Northern Virginia Community College
Woodbridge, VASkills
- Veterinary Emergency Care
- Surgical anesthesia
- Clinical records
- Record Keeping
- Computer Literacy
- Action tracking
- Office administration
- Customer Service
- Effective Communication
- Team leadership
- Team Collaboration
- Multitasking
- Conflict resolution
- Office support
- Equine networking
- Team collaboration
- Team leadership
- Medical recordkeeping
- Laboratory diagnostics
- Prescription dispensing
- Patient triage
- Client education
- Inventory management
- Animal examination
LANGUAGES
English | Native
Personal Information
Title: Licensed Veterinary Technician
Timeline
LICENSED VETERINARY TECHNICIAN - Assistant Manager
Banfield Pet Hospital
04.2022 - Current
LICENSED VETERINARY TECHNICIAN
Animal Medical Center
11.2018 - 09.2024
LICENSED VETERINARY TECHNICIAN
Virginia Veterinary Surgical Associates
03.2015 - 10.2018
ASSOCIATE OF APPLIED SCIENCE -
Northern Virginia Community College