Ariana Gonzales
Ontario,CA
Summary
Results-driven General Manager with expertise in team leadership, inventory management, and customer service. Proven ability to enhance operational efficiency and ensure health compliance in high-energy environments. Dynamic professional with a strong background in managing daily operations of bar environments. Skilled in conflict resolution and staff training, ensuring high standards of customer service and health compliance are met.
Experienced bartender with backgrounds in both high-volume speed bars and craft cocktail programs. Skilled in fast, efficient service, handcrafted cocktails, cash handling, inventory, opening/closing duties, and all front-of-house positions including serving, barbacking, hosting, food running, and bussing. Strong multitasker with excellent customer service and teamwork skills.
Overview
1
1
Certification
10
10
years of professional experience
Work History
General Manager
That 80’s Bar
Montclair, California
06.2023 - 10.2025
- Managed daily operations of a lively bar environment.
- Coordinated inventory management and maintained stock levels for bar supplies.
- Trained new employees on service standards and operational procedures.
- Monitored compliance with health and safety regulations within the establishment.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Tracked monthly sales to generate reports for business development planning.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Skilled in designing cocktail menus, maintaining quality and consistency, and delivering exceptional guest experiences in fast-paced environments.
Unarmed Security Guard
99 Bottles & Cocktails
Anaheim, California
11.2022 - 11.2023
- Monitored premises to ensure safety and security of patrons and staff.
- Managed entry points by checking IDs and verifying guest access.
- Responded promptly to incidents, ensuring appropriate action was taken.
Unarmed Security Guard
Cafe O’Hookah Lounge
Burbank, California
12.2021 - 10.2022
- Managed entry points by checking IDs and verifying guest access.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Conducted regular patrols to identify potential hazards or security breaches.
Event Staff/Security Officer
Contemporary Services Corporation.
Ontario, California
01.2016 - 07.2022
- Implemented crowd control measures to ensure a safe environment at events.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Recorded daily activities, incidents, and security breaches in detailed reports to enhance incident response.
- Assisted in training new security staff on procedures and safety measures.
- Greeted staff, guests, vendors, and contractors at facility entrance to create a welcoming and secure environment.
- Maintained comprehensive logs of all security activities to ensure accountability and transparency.
Education
Associate of Science - Mathematics
Mount San Antonio College
Walnut, CA01-2019
Skills
- Team leadership/oversight
- Staff training and development
- Event coordination
- Customer service
- Business development
- Sales analysis
- Inventory management
- Expense control
- Health compliance
- Security protocols
- Cocktail preparation
- Bar operations
- Recipes and menu planning
- Attention to detail
- Conflict resolution
- Verbal and written communication
- Security protocols
Languages
Spanish
Full Professional
ASL
Limited
Certification
- BSIS-Guard Cert
- Food Handler Certification
- RBS Cert
Timeline
General Manager
That 80’s Bar
06.2023 - 10.2025
Unarmed Security Guard
99 Bottles & Cocktails
11.2022 - 11.2023
Unarmed Security Guard
Cafe O’Hookah Lounge
12.2021 - 10.2022
Event Staff/Security Officer
Contemporary Services Corporation.
01.2016 - 07.2022
Associate of Science - Mathematics
Mount San Antonio College