Ariana Gonzalez
Las Vegas,NV
Summary
Passionate and detail-oriented professional with a strong work ethic and excellent communication skills. Experienced in working with diverse groups of people and thriving in fast-paced environments. Seeking a position that offers opportunities for growth and development of new skills in a growing business. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
Work History
Server/Restaurant Hostess
Hot N Juicy Crawfish
Las Vegas, NV
02.2024 - Current
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees to perform duties.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took orders from customers accurately and in a timely manner.
- Took initiative to help others whenever necessary.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
Inventory/Customer Returns Processor
Nellis Auction Cret LLC-Series 2012-2
Las Vegas, NV
03.2021 - 01.2023
- Handled sales of returned products from major brands including Amazon, Shein, Target, and Home Depot
- Started with processing inventory, taking images for online listings
- Directed inventory influx from returned goods after promotion to returns clerk
- Optimized quality control measures
- Monitored sales trends to determine successful products
- Enhanced descriptions for more accurate listings
- Managed physically demanding tasks involving large and weighty packages.
- Maintained high efficiency under time constraints
- Created reports on returned products, tracking trends in returns and analyzing their impact on the business.
- Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
- Inspected returned merchandise for damage prior to restocking shelves or disposing of it appropriately.
Package Handler
FedEx
Las Vegas, NV
12.2020 - 03.2021
- Handled packages at FedEx
- Successfully managed moving and lifting packages exceeding 80 pounds independently
- Demonstrated exceptional efficiency by surpassing established scanning benchmarks
- Consistently early arrival and staying until shift completion regardless of workload
- Manage day-to-day activities in a high-traffic trailer
Cook/Prep Cook
Blaze Pizza
Las Vegas, NV
08.2019 - 06.2020
- Specializes in crafting custom pizza experience similar to major fast-food chains, Subway and Chipotle.
- Started as a traditional pizza maker at Blaze Pizza
- Handled order taking, pizza creation, and dishwashing
- Advanced to prep cook and prepared ingredients for the line
- Handled oven duties to achieve optimal preparation of pizzas
- Prepared dough and sauce for pizzas according to recipes.
- Assisted in loading and unloading food items from delivery trucks.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
Shift Lead
Jack in the Box
Las Vegas, NV
02.2018 - 08.2019
- Initial role involved handling drive-thru orders
- Greeted customers and took their orders in a friendly and efficient manner.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Counted drawer contents nightly and documented findings
- Elevated to shift lead, managing kitchen team
- Monitored food temperatures, ensuring compliance with safety standards.
- Managed diverse shift schedules effectively after becoming shift lead
- Assisted in the training of new employees.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Ensured that all food items were prepared according to company specifications and recipes.
Nanny
Jeanne Shwartzer
Las Vegas, NV
06.2013 - 01.2018
- Provided childcare services for legal professionals for over five years, for their newborn and toddler.
- Provided home-cooked meals throughout the day.
- Guided children in tackling homework tasks.
- Organized daily visits to parks, pools, front yards, and indoor playgrounds like Kangaroo-Moo to maintain activity levels.
- Ensured nightly hygiene routines completed efficiently
- Ensured consistent bedtime learning and house maintenance
- Handled cleanliness and upkeep of the house
- Responsible for washing and folding laundry, cleaning the kitchen, and organizing bedrooms.
- Recognized for attentively caring for children while maintaining household duties.
Education
High school diploma -
Desert Oasis High School
Las Vegas, NV06.2020
Skills
- Positive and professional
- Order Accuracy
- Menu Memorization
- Cash Handling
- Food safety understanding
- Exceptional customer service
- POS operation
- High-volume dining
- Child Care
- Housekeeping
- Complex Problem-Solving
- Cheerful and energetic
- Dependable
- Homework Assistance
- Excellent driving record
- Storage Organization
- Heavy Equipment Operation
- Quality Control
- Warehouse Logistics
- Material Handling
- Inventory Tracking
- Loading and unloading
- Warehouse Organization
- Heavy Lifting
- Attention to Detail
- Self-Motivated and Disciplined
- Microsoft Excel
References
References available upon request.
Timeline
Server/Restaurant Hostess
Hot N Juicy Crawfish
02.2024 - Current
Inventory/Customer Returns Processor
Nellis Auction Cret LLC-Series 2012-2
03.2021 - 01.2023
Package Handler
FedEx
12.2020 - 03.2021
Cook/Prep Cook
Blaze Pizza
08.2019 - 06.2020
Shift Lead
Jack in the Box
02.2018 - 08.2019
Nanny
Jeanne Shwartzer
06.2013 - 01.2018
High school diploma -
Desert Oasis High School
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