Ariana Hanvey
Riverview
Summary
Customer-focused professional with experience in front desk operations and fast-paced environments. Currently serving as Host, delivering exceptional service through effective communication and teamwork. Committed to leveraging a strong work ethic and a positive demeanor to enhance customer experiences.
Overview
3
3
years of professional experience
Work History
Texas Roadhouse
Dan Schefer
Riverview, FL
08.2023 - Current
- Greeted guests upon arrival to establish a friendly atmosphere. Assisted guests with seating arrangements for optimal flow.
- Monitored waitlists and communicated estimated wait times to guests effectively.
- Assisted customers with questions regarding operating hours, seating availability, and menu options to support enhanced guest satisfaction. Handled phone inquiries and managed reservation requests with professionalism.
- Assisted in training new staff on customer service standards and procedures.
Haven Home Health
Danielle DeVault
Riverview, FL
07.2024 - 06.2025
- Greeted visitors at reception desk, guiding them with information to improve overall experience.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Organized and maintained clean reception area, upholding professional standards and creating positive visitor impressions.
- Coordinated distribution of incoming mail and packages, ensuring timely processing to support operational efficiency.
Education
Associate of Arts - Psychology
HCC
Ruskin, FL05-2027
Skills
- Customer service
- Telephone reception
- Multitasking
- Multitasking proficiency
- Reservation management
- Detail-oriented
- Team collaboration
- Adaptable to change
Timeline
Haven Home Health
Danielle DeVault
07.2024 - 06.2025
Texas Roadhouse
Dan Schefer
08.2023 - Current
Associate of Arts - Psychology
HCC