Ariana Henry
Dr. Frank Day and Associates
Lawrenceville,GA
5
years of professional experience
Results-driven professional with a strong background in patient care and customer service. Skilled in resolving issues, managing insurance processing, and conducting visual health assessments. Committed to improving patient experiences and operational workflows.
Work History
Eye Care Advisor/Patient Care Technician
1 Year 11 Months- Resolved problems, improved operations, and provided exceptional service.
- Assisted in fitting prescriptions to ensure optimal comfort and vision.
- Coordinated with ophthalmologists to schedule patient appointments effectively.
- Conducted visual field tests and preliminary assessments for eye health evaluation.
Host/Server Assistant
1 Year 10 Months- Greeted and seated guests, ensuring a welcoming atmosphere for optimal dining experience.
- Managed reservations and waitlists efficiently, optimizing table turnover during peak hours.
- Coordinated with kitchen staff to streamline order accuracy and timely service delivery.
- Provided menu recommendations, enhancing guest satisfaction and driving repeat business.
Receptionist
1 Year 1 Month- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed patient scheduling and coordinated transportation logistics efficiently.
- Maintained accurate records of patient information and transportation requests.
- Collaborated with medical staff to ensure timely communication regarding patient needs.
Education
Bachelor of Science - Nursing
High School Diploma
Skills
Visual assessment
Appointment scheduling
Claims management
Optical sales
Optical dispensing
Prescription interpretation
Visual field testing
Time management
Client relations
Timeline
Eye Care Advisor/Patient Care Technician
Dr. Frank Day and Associates
11.2024 - CurrentRead More
Host/Server Assistant
Carrabba' Italia Grill
01.2023 - 11.2024Read More
Receptionist
Johnsons Medical Transport
01.2022 - 02.2023Read More
South College
Bachelor of Science from Nursing
Read More
Peachtree Ridge Highschool
High School Diploma
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