Ariana Rivera-Heppenstall
Tampa
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Valet Attendant
SP+ Parking
10.2023 - Current
- Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor
- Reduced wait times for guests with effective communication and coordination among valet team members
- Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
- Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
Instructor
Host
01.2021 - 10.2023
- Improved student comprehension by incorporating diverse teaching methods and materials
- Boosted student performance by providing individualized support and targeted feedback
- Enhanced classroom collaboration through the implementation of group projects and team-building activities
- Increased student motivation by developing engaging lesson plans that catered to various learning styles
- Manage payment accounts and payroll
Cashier/Barista
Panera
03.2020 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Streamlined checkout process for increased efficiency and reduced waiting times
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
Education
Associate of Arts - Biology
Hillsborough Community College
Tampa, FL12.2023
Skills
- Decision-Making
- Organization and Time Management
- Attention to Detail
- Microsoft Office Proficiency
Certification
CPR
First Aid
Timeline
Valet Attendant
SP+ Parking
10.2023 - Current
Instructor
Host
01.2021 - 10.2023
Cashier/Barista
Panera
03.2020 - 12.2020
Associate of Arts - Biology
Hillsborough Community College