Ariana Hollien
Medford,MA
Summary
Proficient and caring nursing assistant offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
2
2
years of professional experience
Work History
Nursing Assistant Intern
Winchester Rehabilitation And Nursing Center
- Improved patient satisfaction by providing compassionate and attentive care.
- Assisted nurses with daily tasks, streamlining workflow for increased efficiency.
- Enhanced patient comfort by promptly addressing concerns and needs.
- Ensured a clean and safe environment by adhering to infection control protocols.
- Supported patients during difficult emotional moments, demonstrating empathy and understanding in challenging situations.
CNA Student
North End Rehabilitation Center
- Improved patient comfort by providing compassionate and empathetic care.
- Assisted patients with daily living activities for enhanced quality of life.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
PCA
Mass General Hospital
06.2023 - Current
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Enhanced patient mobility by assisting with transfers, ambulation, and range-of-motion exercises.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Hostess
Lucia’s Ristorante
03.2022 - 07.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Medford High School
Medford, MASkills
- Patient relationship building
- Companionship and emotional support
- Client documentation
- Patient-focused care
- Vital signs monitoring
- Direct Patient Care
- Medical Records Management
- First Aid Certification
- CNA Certification
- Patient evaluations
Timeline
PCA
Mass General Hospital
06.2023 - Current
Hostess
Lucia’s Ristorante
03.2022 - 07.2023
Nursing Assistant Intern
Winchester Rehabilitation And Nursing Center
CNA Student
North End Rehabilitation Center
Medford High School