Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ariana Jaco

Hollywood,FL

Summary

Compassionate and service-oriented Medical Assistant with two years of experience, skilled in medical terminology and patient care. Recognized for mentoring volunteers and enhancing operational efficiency. Bilingual with strong interpersonal skills, dedicated to providing exceptional support and fostering a positive environment for patients and staff alike.

Overview

5
5
years of professional experience
1
1
Certification

Work History

ER/ICU Hospital Volunteer

New York Presbyterian Hudson Valley Hospital
02.2025 - 09.2025
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Reported patient requests, concerns, and other observations to the healthcare team.
  • Provided non-clinical support and companionship to patients in need of assistance.
  • Supported hospital staff by changing bedding, restocking medical supplies, and assisting patients with feeding.
  • Selected as the first volunteer in the Intensive Care Unit; set the standard for future volunteers.
  • Trained and mentored incoming student volunteers, helping them acclimate to hospital protocols and expectations.

Medical Assistant

Visiting Docs
06.2024 - 12.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Utilized electronic medical records (EMR) to document patient information, ensuring accurate and up-to-date records.
  • Measured patient pulse oximetry.
  • Collaborated with the Nurse Practitioner to improve patient care, ensuring essential services such as insulin administration, physical therapy, and occupational therapy were accessible to patients.

Medical Assistant

Pediatrics on Hudson
10.2020 - 09.2021
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Recorded vitals, height, weight, vision tests, and hearing screenings to monitor annual health progress.
  • Assisted nurses in preparation and interpretation of rapid COVID-19 tests.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.

Education

Bachelor of Science - Health Sciences

Mercy University
Dobbs Ferry, NY
05-2025

Skills

  • Bilingual (English and Spanish)
  • Medical terminology
  • HIPAA patient confidentiality
  • eClinicalWorks EMR system
  • MS Office
  • Google Suite
  • Compassionate patient-centered care
  • Administrative skills
  • Inventory restocking
  • Friendly and outgoing
  • Communication and interpersonal skills
  • Multilingual

Certification

American Red Cross Basic Cardiac Life Support - June 2027. (Certification code: 01VFGIG)

Timeline

ER/ICU Hospital Volunteer

New York Presbyterian Hudson Valley Hospital
02.2025 - 09.2025

Medical Assistant

Visiting Docs
06.2024 - 12.2024

Medical Assistant

Pediatrics on Hudson
10.2020 - 09.2021

Bachelor of Science - Health Sciences

Mercy University