ROSANA GRADDICK

• Provided direct patient care, stabilized patients, and determined next course of action in an ICU / ER / IMCU setting.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

Provided direct patient care in the ER, ICU and IMCU as needed for that day.

Provided direct patient care in the ER, ICU and IMCU as needed for that day.

• Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
• Developed and implemented individualized care plan for each hospice patient while following physician instructions.
• Established hospice care services for elderly and disabled patients.

• Trained new employees and delegated daily tasks and responsibilities.
• Helped store management meet standards of service and quality in daily operations.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Coordinated project workflows for departments.

• Oversaw the daily activities of the hospice RNs and the Patient Care Technicians for my team
• Responsible for weekly IDG meetings with but not limited to, Primary MD, RNs, Social Workers, Chaplain and the Patient Care Technicians.

Provided direct patient care in the ER, ICU and IMCU as needed for that day.

• Provided direct patient care, stabilized patients, and determined next course of action in an ICU setting.

• Provided direct patient care, stabilized patients, and determined next course of action in the ER / ICU / Cath Lab as needed.

Provided direct patient care, stabilized patients, and determined next course of action.