ARIANA JUAREZ
marysville,ohio
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
1
1
year of professional experience
Work History
CALL CENTER REPRESENTATIVE
Adecco
11.2023 - 05.2024
- Provided professional customer service through inbound and outbound calls
- Handled inquiries, resolved issues, and processed orders efficiently and accurately
- Demonstrated strong communication skills and problem-solving abilities in a fast-paced environment
- Met performance metrics, such as call duration and customer satisfaction, on a consistent basis.
- Leading a team in order to give the best assistance and experience to all our clients.
WAITRESS
Fiesta grande
01.2023 - 03.2024
- Efficiently took customer orders and delivered food in a fast-paced restaurant environment
- Demonstrated excellent communication skills by effectively resolving customer complaints and issues
- Worked collaboratively with team members to ensure smooth operations and exceptional customer service
- Maintained a clean and organized work station to uphold food safety standards.
ASSEMBLER
Honda
01.2023 - 10.2023
- Proficient in reading and interpreting technical diagrams and instructions for assembly procedures
- Skilled in using hand tools and power tools for precise assembly tasks
- Experienced in quality control inspections to ensure final product meets requirements
- Strong ability to work collaboratively in team settings to meet production goals.
- Lead out team to fulfill our daily goals and get the best of every member at a production line.
- Communicate and assign task to everyone in my line.
Education
HIGH SCHOOL -
Colegio niño jesus
Puerto cabello, venezuela01.2020
Skills
- Call Center Customer Service
- Staff Training and Development
- Team Leadership
- Verbal and written communication
- Resolving issues
- Communicating with clients
- Operations Planning
- Complaint resolution
- Talent Development
- Strategic Planning
- Project Management
- Bilingual in English and Spanish
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
CALL CENTER REPRESENTATIVE
Adecco
11.2023 - 05.2024
WAITRESS
Fiesta grande
01.2023 - 03.2024
ASSEMBLER
Honda
01.2023 - 10.2023
HIGH SCHOOL -
Colegio niño jesus