Ariana Lawson
Lakeville,MN
Summary
Dynamic COB Primacy Specialist at Blue Cross Blue Shield of Minnesota, adept at enhancing operational efficiency through process improvements and effective coordination of benefits. Skilled in patient eligibility verification and HIPAA compliance, I excel in navigating complex insurance scenarios while prioritizing patient privacy and satisfaction.
Overview
8
8
years of professional experience
Work History
COB Primacy Specialist
Blue Cross Blue Shield of Minnesota
Eagan, MN
06.2017 - Current
- Developed and implemented process improvements to enhance operational efficiency within healthcare programs.
- Assisted colleagues in navigating complex cases involving multiple insurances or coordination of benefits scenarios.
- Configured coordination of benefits information and eligibility on every referral and documented pertinent data.
- Enhanced patient experience by efficiently coordinating Medicare services and addressing individual needs.
- Maintained patient confidentiality by adhering to HIPAA regulations while handling sensitive personal information.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Education
Certificate - Medical Coding
Rasmussen
05-2026
High School Diploma -
Eastview Senior High
Apple Valley, MN 06-2015
Skills
- Process improvement
- Coordination of benefits
- Patient eligibility verification
- Medicare service coordination
- HIPAA compliance
- Data documentation
- Operational efficiency
- Case analysis support
- Insurance navigation
- Patient privacy protection
Timeline
COB Primacy Specialist
Blue Cross Blue Shield of Minnesota
06.2017 - Current
Certificate - Medical Coding
Rasmussen
High School Diploma -
Eastview Senior High