Dynamic COB Primacy Specialist at Blue Cross Blue Shield of Minnesota, adept at enhancing operational efficiency through process improvements and effective coordination of benefits. Skilled in patient eligibility verification and HIPAA compliance, I excel in navigating complex insurance scenarios while prioritizing patient privacy and satisfaction.
Overview
8
8
years of professional experience
Work History
COB Primacy Specialist
Blue Cross Blue Shield of Minnesota
06.2017 - Current
Developed and implemented process improvements to enhance operational efficiency within healthcare programs.
Assisted colleagues in navigating complex cases involving multiple insurances or coordination of benefits scenarios.
Configured coordination of benefits information and eligibility on every referral and documented pertinent data.
Enhanced patient experience by efficiently coordinating Medicare services and addressing individual needs.
Maintained patient confidentiality by adhering to HIPAA regulations while handling sensitive personal information.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Member Service Advocate, Medicare and Blueride at Blue Cross Blue Shield of MinnesotaMember Service Advocate, Medicare and Blueride at Blue Cross Blue Shield of Minnesota
Certified Case Manager, Registered Nurse, Lactation Consultant at Blue Cross Blue Shield of MinnesotaCertified Case Manager, Registered Nurse, Lactation Consultant at Blue Cross Blue Shield of Minnesota