Detail-oriented COB Primacy Specialist with strong analytical thinking and problem-resolution skills. Committed to maintaining insurance integrity and enhancing patient care through effective collaboration and adaptability.
Overview
9
9
years of professional experience
Work History
COB Primacy Specialist
Blue Cross Blue Shield of Minnesota
Eagan, MN
01.2024 - Current
Reviewed, analyzed and corrected coordination of benefits (COB) discrepancies and other related issues to maintain integrity of insurance information.
Leveraged advanced problem-solving skills to address complex cases involving multiple payers or coordination of benefits.
Assisted colleagues in navigating complex cases involving multiple insurances or coordination of benefits scenarios.
Safeguarded patient confidentiality by adhering strictly to HIPAA regulations when handling sensitive information.
Worked effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
Collaborated with healthcare providers to enhance the quality of care for Medicaid recipients.
Adapted quickly to changes in Medicare policies or procedures, seamlessly integrating updates into daily operations without sacrificing efficiency.
Clerical Specialist
Blue Cross Blue Shield of Minnesota
Eagan, MN
06.2017 - 12.2023
Streamlined document processing workflows to enhance operational efficiency and reduce turnaround times.
Maintained accurate records in electronic filing systems, ensuring compliance with organizational standards.
Collaborated with cross-functional teams to facilitate effective communication and project coordination.
Supported team members by taking on additional tasks during high-volume periods, ensuring deadlines were met consistently.
Reduced errors in data entry with careful attention to detail and double-checking work for accuracy.
Supported administrative staff with various tasks such as filing, copying, faxing, and mail distribution as needed.