Katlyn Jones
Merryville,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
COB
Valiant Global Company
08.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
- Conducted testing of software and systems to ensure quality and reliability.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Assistant Supervisor
Valiant ROSIR
Fort Polk, LA
2021 - Current
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
- Maintained safety records and accident reports for human resources.
- Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
- Managed records and documentation for payroll, inventory control and workflow.
Phlebotomy Technician
DeRidder Hospital
DeRidder, LA
11.2023 - 02.2024
- Educated patients regarding the procedure and answered any questions they had.
- Maintained records of specimens taken, test results, or other pertinent information in an organized fashion.
- Ensured that equipment was properly maintained and sterilized between uses.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
- Obtained specimens from adults, children, and infants for laboratory tests.
- Provided assistance to medical personnel when needed during emergency situations.
- Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Performed venipuncture and skin puncture on patients of all ages.
- Assisted physicians with special procedures such as arterial draws and bone marrow collections.
- Maintained cleanliness of work area throughout shift.
- Participated in continuing education courses related to phlebotomy techniques.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Education
Bachelors In Psychology - Psychology
Post University
Waterbury, CTAssociate of Science - Medical Assisting
Unitech Training Academy -
Lafayette, LA10-2024
Associate of Arts - Medicaid Office Assistant
Unitech Training Academy - Lafayette
Lafayette, LA10-2024
Associate of Arts - EKG
Unitech Training Academy - Lafayette
Lafayette, LA10-2024
Associate of Arts - Phlebotomist
Unitech Training Academy - Lafayette
Lafayette, LA10-2024
Skills
- Research
- Supervision and leadership
- Customer Service
- MS Office
- Dependable and Responsible
- Customer Relations
- Flexible and Adaptable
- Organizational Skills
- Microsoft Word
- Written Communication
- Social Perceptiveness
- Team building
- Multitasking
- Task Prioritization
- Relationship Building
- Attention to detail
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff discipline
- Analytical thinking
- Negotiation
Certification
CPR certified
Timeline
COB
Valiant Global Company
08.2024 - Current
Phlebotomy Technician
DeRidder Hospital
11.2023 - 02.2024
Associate of Science - Medical Assisting
Unitech Training Academy -
Associate of Arts - Medicaid Office Assistant
Unitech Training Academy - Lafayette
Associate of Arts - EKG
Unitech Training Academy - Lafayette
Associate of Arts - Phlebotomist
Unitech Training Academy - Lafayette
Assistant Supervisor
Valiant ROSIR
2021 - Current
Bachelors In Psychology - Psychology
Post University