Ariana Loya

• Performs general patient care by following established standards and procedures.
• Greets and prepares patients for the health care provider.
• Obtains and records vital signs including, but not limited to: blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem.
• Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic, and/or inhalant administration.
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis as well as perform routine tests such as EKG.
• Schedules patients for diagnostic testing and follows up to ensure completion of testing.
• Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
• Communicates with patient regarding test results and plan of care by phone or mail as directed by physician.
• Prepares, cleans, and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol. Keeps patient exam rooms stocked, clean and orderly.
• Escalates non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensures safety checklists/quality controls are completed as required.
• Provides for patient safety and protection of patient privacy rights.
• May work in the front office as needed, as well as perform other duties as assigned by practice manager, more senior staff, or as requested by healthcare provider(s).

• Blood Draws, injections, EKG, triage, vitals, x-rays, splinting.
• Point of Care lab testing.
• Handle all administrative duties in a timely manner.
• EMR charting per company standards.
• Perform routine clinical tasks to support medical staff.
• Communicate with insurance companies for proper billing procedures when necessary.
• Prepare, turn, and escort patients to exam rooms.
• Opening and Closing tasks per clinic standards.
• Managing inventory, including but not limited to stocking, counting and organizing.
• Answering phone calls or patient registration questions when necessary.
• Maintaining cleanliness standards in all areas of the clinic.
• Coaching or onboarding new peer hires occasionally.
• Make patients and families feel genuinely cared for.
• Other duties as assigned.

Acts as a steward of information that is willing to train new team members.

•Accepts daily assignment in the clinic with grace and enthusiasm.

•Communicates clearly with the provider on duty and shows. professionalism and tact in daily tasks.

•Triage patients upon arrival.

•Communicate with the provider that the patient is ready and give a brief verbalization of symptoms and abnormal vitals.

•Documentation and summary of visit in EMR system (eMDs).

•Assist provider in procedures and patient care including splinting, radiology, vaccines, medication administration, phlebotomy, etc.

•Administer and document medication as directed by the provider.

•Prepare, clean, and maintain exam and treatment rooms.

•Obtain labs and call back patients when lab results are in.

•Provider patient education at the end of the visit and answer any follow up questions.

•Position patients for radiology procedures and remove all artifacts (training provided by UC4K).

•Front office responsibilities & procedures including insurance verification, patient registration, answering phones, performing monetary transactions, etc.

•Any and all other duties as assigned.

• Performs general patient care by following established standards and procedures.
• Greets and prepares patients for the health care provider.
• Obtains and records vital signs including, but not limited to: blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem.
• Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic, and/or inhalant administration.
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis as well as perform routine tests such as EKG.
• Schedules patients for diagnostic testing and follows up to ensure completion of testing.
• Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
• Communicates with patient regarding test results and plan of care by phone or mail as directed by physician.
• Prepares, cleans, and sterilizes instruments and maintains equipment, disposing of contaminated items according to protocol. Keeps patient exam rooms stocked, clean and orderly.
• Escalates non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensures safety checklists/quality controls are completed as required.
• Provides for patient safety and protection of patient privacy rights.
• May work in the front office as needed, as well as perform other duties as assigned by practice manager, more senior staff, or as requested by healthcare provider(s).