Erika Escobar
Everett,MA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cambridge Health Alliance-Revere
06.2024 - Current
- Administered patient care procedures, ensuring adherence to health protocols and regulations.
- Assisted with patient intake processes, gathering medical histories and updating electronic health records.
- Coordinated appointments and follow-up care, enhancing patient satisfaction and streamlining scheduling efficiency.
- Supported clinical staff in various tasks, contributing to smooth daily operations within the healthcare team.
- Trained new medical assistants on best practices for patient interaction and office procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Dietary Aide
North End Rehabilitation & Healthcare Center
04.2023 - 01.2024
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
Supervisor
Beatnic
05.2022 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Cashier
La Riqueza Market
12.2020 - 04.2021
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Steve Greek Cuisine
09.2018 - 11.2019
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Cashier
Chilacates
03.2016 - 10.2019
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Education
Certificate - Phlebotomy
Boston Career Institute
Malden, MA09.2023
Medical Assistant
Lincoln Technical Institute
Somerville, MA02.2020
Chelsea High School
Chelsea, MA06.2018
Skills
- Continuous Improvement Projects
- Underground Mining
- Room Turnover
- Employee Coaching and Mentoring
- Team Assignments
- Employee Presentations
- Lab Specimens and Collections
- Resolving Complaints
- Inventory Oversight
- Shelf Organizing
- Payroll Preparation
- Shift Coverage
- Google Docs
- Leadership
- HIPAA/ OSHA Training
- CPR/First Aid Certificate
- Vital Signs
- Clinical Offices Procedures
- Performing EKGs
- Venipuncture/Injections
- Bilingual English/ Spanish
- Venipuncture
- Quality Control
- Sample and Specimen Collection
- Proper labeling
- Blood culture collection
- Specimen Preparation
- Data Entry
- Medical Testing
Languages
Spanish
Full Professional
English
Full Professional
Certification
CPR/ First Aid
OSHA/ HIPAA
- MA - Medical Assistant
- PT - Phlebotomy Technician
Timeline
Medical Assistant
Cambridge Health Alliance-Revere
06.2024 - Current
Dietary Aide
North End Rehabilitation & Healthcare Center
04.2023 - 01.2024
Supervisor
Beatnic
05.2022 - 03.2023
Cashier
La Riqueza Market
12.2020 - 04.2021
Cashier
Steve Greek Cuisine
09.2018 - 11.2019
Cashier
Chilacates
03.2016 - 10.2019
Medical Assistant
Lincoln Technical Institute
Chelsea High School
Certificate - Phlebotomy
Boston Career Institute