STEVEN JAMES WILHELM
Knoxville,TN
Summary
Seeking a position where my technical/mechanical aptitude, dedicated work ethic, and experience in production, manufacturing, metal fabrication, assembly, and quality assurance will be an asset.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Aviation Ground Support Technician (medical discharge)
UNITED STATES NAVY
Machinist
EDGEWELL PERSONAL CARE
05.2014 - Current
- Initially hired as a temporary worker through Express Personnel and was hired full-time after only three months on the job to full-fill a high volume production role with personal responsibility for making 600,000 razor blades per shift.
- Perform numerous duties including machine operations, machine safety inspections, and quality assurance to ensure that products are manufactured to company standards and specifications.
- Experience operating and making programming changes to CNC machines based on individual production runs regarding the specific product model/style.
Fabricator
E-ONE
12.2012 - 02.2014
- Contributed to the success of this leading fire apparatus manufacturer, making emergency vehicles, rescue trucks, aerial fire trucks, rescue pumpers, and custom fire trucks.
- Fabricated a diverse range of custom parts (using press brake, manual mill, and industrial saws) based on blueprint specs by working closely with engineers/welders to make part modifications to ensure functional efficiency of designs.
- Maintained quality assurance by analyzing completed parts to ensure compliance with design specifications.
- Selected to conduct training of new fabricators and production staff on fabrication and equipment operations.
- Participated in continuous improvement projects that were instrumental in streamlining processes.
Marina Coordinator / Lifeguard
WALT DISNEY WORLD
02.2000 - 12.2005
- Managed multiple functions including recreational equipment rentals, fireworks cruise sales, completing end of day closing procedures, and ensuring all required employee certifications were current.
- Worked as a Lifeguard, ensuring the safety of all guests and staff present at the resorts pools and lakes.
- Responded to all medical emergencies on resort property and assisted fire department with patient care/treatment.
Firefighter / EMT
MASCOTTE FIRE/RESCUE DEPARTMENT
06.2003 - 06.2004
- Responded to all nature of medical and fire related emergencies that occurred within the City of Mascotte and its neighboring areas.
- Demonstrated composure and problem-solving abilities while operating under extremely stressful and potentially dangerous situations.
Customer Service Agent
U.S. AIRWAYS EXPRESS/CC AIR INC.
08.1996 - 11.2000
- Cross-trained and assigned to numerous areas of airline operations based on need that included ticket counter, ramp and gate operations, baggage service, and freight.
- Acted as a first point of contact for passenger complaints and was recognized for excellent customer service and conflict resolution skills.
Education
Emergency Medical Technician - undefined
SANTA FE COMMUNITY COLLEGE
Gainesville, FLFirefighter Minimum Standards - undefined
MID-FLORIDA TECHNICAL INSTITUTE
Orlando, FLSkills
Dedicated, dependable professional with an extensive record of industrial experience operating and maintaining a broad range of machines/equipment in highly competitive industries Offer skills for troubleshooting problems and working as a team leader to increase productivity levels, reduce downtime, improve equipment performance, and impact efficiency of production operations and processes
Additional skills and experience:
Machine Shop Tools/Equipment
Specification Compliance
Records Management
Problem Solving Skills
Production Goal Attainment
Machining System Operations
Quality Inspections/Assurance
Firefighter Experience
Fabrication & Assembly
Blue Prints/Schematics
Maintenance/Repair Functions
Continuous Improvement Projects
Safety Procedure Compliance
Manufacturing Processes
Teamwork
Certification
Hazardous Materials Incidents, Ambulance Driving, Firefighting, Emergency Vehicle Operations
Timeline
Machinist
EDGEWELL PERSONAL CARE
05.2014 - Current
Fabricator
E-ONE
12.2012 - 02.2014
Firefighter / EMT
MASCOTTE FIRE/RESCUE DEPARTMENT
06.2003 - 06.2004
Marina Coordinator / Lifeguard
WALT DISNEY WORLD
02.2000 - 12.2005
Customer Service Agent
U.S. AIRWAYS EXPRESS/CC AIR INC.
08.1996 - 11.2000
Aviation Ground Support Technician (medical discharge)
UNITED STATES NAVY
Emergency Medical Technician - undefined
SANTA FE COMMUNITY COLLEGE
Firefighter Minimum Standards - undefined
MID-FLORIDA TECHNICAL INSTITUTE