Ariana Maloney
Glen Mills,PA
Summary
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems, as well as tasking and stocking abilities. Energetic with outstanding active listening abilities.
Overview
2
2
years of professional experience
Work History
Customer Service
CVS Health
Margate City, NJ
05.2024 - 06.2024
- Checked out clients using a POS system, and handled cash properly.
- Stocked shelves and memorized the store's layout, and was able to provide detailed information about products location and usage.
- Handled difficult situations calmly and appropriately.
- Answered calls from customers.
- Provided policy and service information.
- Greeted customers and provided friendly customer service.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Provided customer service assistance when needed.
Customer Service
CVS Health
Margate City, NJ
06.2023 - 11.2023
- Checked out clients using a POS system, and handled cash properly.
- Stocked shelves and memorized the store's layout, and was able to provide detailed information about products location and usage.
- Handled difficult situations calmly and appropriately.
- Answered calls from customers.
- Provided policy and service information.
- Greeted customers and provided friendly customer service.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Provided customer service assistance when needed.
Customer Service
Office Depot
Ormond Beach, FL
01.2023 - 06.2023
- Checked out clients using a POS system.
- Stocked shelves and memorized the store's layout, and was able to provide detailed information about products location and usage.
- Answered calls from customers and provided helpful details.
- Assisted customers with a warm and professional attitude.
- Managed a cash drawer and handled credit/debit card and cash transactions.
- Packed OMNI (online) orders and helped with curbside pick ups.
- Trained new customer service representatives on product knowledge and customer service techniques.
- Greeted visitors and provided customer service assistance.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
Server
Jimmy Hula's
Ormond Beach, FL
09.2022 - 02.2023
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale systems.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
Customer Service
CVS Health
Margate City, NJ
06.2022 - 08.2022
- Checked out clients using a POS system, and handled cash properly.
- Stocked shelves and memorized the store's layout, and was able to provide detailed information about products location and usage.
- Handled difficult situations calmly and appropriately.
- Answered calls from customers.
- Provided policy and service information.
- Greeted customers and provided friendly customer service.
- Provided training sessions for new customer service representatives on product knowledge, sales techniques, and customer service skills.
- Provided customer service assistance when needed.
Education
High School Diploma -
Seabreeze High School
Daytona Beach, FL06-2023
Some College (No Degree) - Nursing
West Chester University
West ChesterSkills
- Time Management
- Multitasking
- Customer calls
- Guest services
- Cashiering
- Organizational skills
- Food Preparation
- Cleaning Experience
- Sales and Customer Service
- Dining customer service
- Creativity Enhancement
- Feedback Delivery
- Leadership Development
- Attention to Detail
- Self Motivation
- Excellent Communication
- Strategic Planning
- Problem-solving abilities
- Team building
- Professionalism
Timeline
Customer Service
CVS Health
05.2024 - 06.2024
Customer Service
CVS Health
06.2023 - 11.2023
Customer Service
Office Depot
01.2023 - 06.2023
Server
Jimmy Hula's
09.2022 - 02.2023
Customer Service
CVS Health
06.2022 - 08.2022
High School Diploma -
Seabreeze High School
Some College (No Degree) - Nursing
West Chester University