ARIANA MANYARI ZAMALLOA
Rockville,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, with accuracy. Friendly and helpful when assisting employees and visitors requesting services. Driven by a cause to work diligently to accomplish measurable impact.
Overview
2
2
years of professional experience
Work History
CUSTOMER EXPERIENCE COORDINATOR
Marshalls
05.2024 - Current
- Trained and supported team members on customer service best practices to enhance the shopping experience.
- Collaborated with management to create and maintain a welcoming store environment, leading to positive experiences.
- Resolved escalated customer issues, ensuring timely resolution, and maintaining high levels of satisfaction.
SERVER
The Original Pancake House
01.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed cash and credit transactions and handled the register accurately.
- Collaborated with team members to ensure smooth operations during busy shifts.
SERVER
IHOP
03.2023 - 01.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Exceeded sales goals by upselling drinks to customers.
- Assisted in training new team members on service protocols and menu knowledge.
Education
Associate of Arts - Business
MONTGOMERY COLLEGE
Rockville, MD01.2026
Skills
- Advanced problem solving
- Advanced Language
- Knowledge
- Teamwork
- Ability to multitask
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
CUSTOMER EXPERIENCE COORDINATOR
Marshalls
05.2024 - Current
SERVER
The Original Pancake House
01.2024 - 11.2024
SERVER
IHOP
03.2023 - 01.2024
Associate of Arts - Business
MONTGOMERY COLLEGE
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