Ariana McCrary
Kennesaw,GA
Summary
Proven in enhancing customer experiences and sales at Chic & Shabby, I excel in customer engagement and problem-solving. I significantly contributed to store performance and client satisfaction by leveraging teamwork and retail sales skills. My approach is always to exceed expectations, fostering strong relationships and driving results through effective collaboration and a flexible schedule.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Chic & Shabby
03.2021 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Conducted product demonstrations to highlight features and benefits, increasing customer interest.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Wrapped, boxed and weighed bakery department products.
Nanny
Davis Family
07.2023 - 07.2024
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Identified warning signs of emotional and developmental problems in children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Encouraged children to be understanding and patient with others.
- Helped children complete homework assignments and school projects.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from activities using personal or family vehicle.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Administered basic first-aid and medication in emergency situations.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Engaged with children on age-appropriate level.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Education
High School Diploma -
Union Grove High
Mcdonough05.2028
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Retail Sales
- Customer Engagement
- Cash Handling
- Reliability and punctuality
- Store Opening and Closing
- Flexible Schedule
- Relationship Building
Timeline
Nanny
Davis Family
07.2023 - 07.2024
Retail Sales Associate
Chic & Shabby
03.2021 - 08.2024
High School Diploma -
Union Grove High
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