Summary
Overview
Work History
Education
Skills
Timeline
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Ariana McIntosh

Savannah,GA

Summary

Dynamic and results-driven professional with extensive experience as a Cleaning Team Leader at Tenacity Cleaning LLC. Proven expertise in team management and operational efficiency, implementing innovative cleaning techniques that enhanced quality assurance. Strong leadership and conflict resolution skills fostered a collaborative environment, ensuring high standards of cleanliness and safety protocols.

Overview

21
21
years of professional experience

Work History

Cleaning Team Leader

Tenacity Cleaning LLC
Savannah, Georgia
06.2020 - Current
  • Supervised cleaning team and assigned daily tasks to ensure efficiency.
  • Trained new staff on cleaning protocols and safety procedures.
  • Monitored inventory levels of cleaning supplies and ordered replacements as needed.
  • Conducted regular inspections to maintain cleanliness and hygiene standards.
  • Collaborated with other departments such as Human Resources or Maintenance in order to resolve any issues related to employee performance or operational needs.
  • Created detailed instructions for how to use various pieces of equipment safely and effectively.
  • Implemented innovative methods for streamlining processes while maintaining high standards of cleanliness.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Stocked room attendant carts with supplies to keep carts organized and clean.

Baggage Service Agent

Savannah Hilton Head International Airport
Savannah, Georgia
02.2015 - 03.2020
  • Managed baggage claims and tracked lost items for passengers.
  • Coordinated with airline staff to resolve baggage-related issues efficiently.
  • Utilized automated systems for logging and tracking baggage status.
  • Assisted passengers in filing claims and providing service updates.
  • Communicated effectively with team members to ensure smooth operations.
  • Trained new agents on procedures and customer service standards.
  • Called customers when bags arrived to provide updates.
  • Ensured proper storage of checked-in items in secure areas until they are ready for transport.

Housekeeping Supervisor

Candler Hospital
Savannah, Georgia
01.2005 - 12.2015
  • Supervised daily cleaning operations for patient rooms and common areas.
  • Trained and mentored housekeeping staff on best practices and safety protocols.
  • Inspected completed work for quality compliance and cleanliness standards.
  • Scheduled staff shifts to ensure adequate coverage across all departments.
  • Coordinated with nursing staff to address urgent cleaning requests promptly.
  • Managed inventory of cleaning supplies and equipment for efficient usage.
  • Implemented training programs to enhance team skills and service quality.

Education

High School Diploma -

Alfred E. Beach High School
Savannah, GA

Skills

  • Team management
  • Safety protocols
  • Cleaning techniques
  • Inventory management
  • Staff training
  • Quality assurance
  • Operational efficiency
  • Equipment usage
  • Conflict resolution
  • Strong leadership
  • Time management
  • Problem solving
  • Attention to detail
  • Process improvement
  • Customer service

Timeline

Cleaning Team Leader

Tenacity Cleaning LLC
06.2020 - Current

Baggage Service Agent

Savannah Hilton Head International Airport
02.2015 - 03.2020

Housekeeping Supervisor

Candler Hospital
01.2005 - 12.2015

High School Diploma -

Alfred E. Beach High School
Ariana McIntosh