ARIANA MONCADA

• Facilitated evidence-based support groups using CBSG, Positive Action and Strengthening Families curriculum to help at-risk youth develop coping skills, emotional regulation, healthy decision-making, and conflict resolution strategies.

• Provided trauma-informed support and case management services to students experiencing housing instability, community violence, substance exposure, parental incarceration, and other high-risk environmental factors.

• Conducted ongoing student assessments, safety check-ins, and individualized support planning to identify barriers, connect youth with appropriate resources, and monitor progress toward behavioral and social-emotional goals.

• Coordinated referrals and access to counseling, behavioral health services, mentoring programs, food resources, and additional community-based supports for youth and families in crisis.

• Assisted students in developing communication skills, self-advocacy, accountability, and future-focused goal setting to promote long-term stability and success.

• Processed and fulfilled sensitive international law enforcement requests involving digital and online investigations, including cases related to child exploitation, kidnapping, threats of violence, and other high-risk criminal activity.

• Utilized multiple secure databases, software systems, and investigative platforms to retrieve, analyze, and document time-sensitive information while maintaining strict confidentiality and compliance standards.

• Collaborated with law enforcement agencies and internal response teams to support crisis-related investigations, ensure accurate data fulfillment, and assist with rapid response efforts in high-priority cases.

• Assisted in onboarding and training new specialists on internal procedures, secure systems, compliance standards, and case fulfillment processes to support team efficiency and accuracy.

• Demonstrated strong attention to detail and adaptability while managing high-volume, time-sensitive requests in a fast-paced environment requiring critical thinking, technical proficiency, and sound judgment.

• Coordinated and supervised a caseload of 25–50 CASA volunteers advocating for children and sibling groups in TDFPS custody, providing ongoing guidance, crisis support, and case oversight throughout complex child welfare proceedings.

• Collaborated with attorneys, CPS caseworkers, educators, medical providers, foster placements, and biological families to advocate for children’s best interests related to safety, permanency, medical care, educational needs, placement stability, and family reunification efforts.

• Participated in court hearings, multidisciplinary meetings, and case reviews while conducting legal research, maintaining confidential documentation, and supporting informed case planning and advocacy strategies.

• Conducted home visits and family assessments to evaluate living conditions, identify safety concerns and resource needs, and build trauma-informed relationships with children and caregivers through empathetic, culturally responsive engagement.

• Provided trauma-informed advocacy and residential support to survivors of domestic violence, fostering a safe, inclusive, and supportive shelter environment while maintaining confidentiality, crisis stabilization, and resident safety.

• Developed individualized service plans, conducted ongoing follow-up meetings, and connected residents with housing resources, counseling, legal advocacy, financial assistance, and community-based services to promote long-term stability and self-sufficiency.

• Collaborated with interdisciplinary teams, including law enforcement, CPS, the District Attorney’s Office, and community partners through Domestic Violence High Risk Team (DVHRT) meetings to support high-risk cases, enhance victim safety planning, and coordinate comprehensive care services.

• Participated in the Denton County homelessness coalition to strengthen community resource coordination and improve support services for women and families experiencing housing instability and domestic violence.

• Assisted with 24-hour crisis hotline coverage and supported Sexual Assault Team (SAT) response services, providing crisis intervention, emotional support, resource navigation, and advocacy for survivors in emergency situations.

• Maintained accurate documentation of resident interactions, incident reports, safety concerns, and case activity while ensuring compliance with shelter policies, confidentiality standards, and program procedures.